Lead Enterprise Architect Customer

Job Details

• Location: Dublin, Republic of Ireland
• Employment type: Full-time
• Closing on: Sep 2, 2025

Overview

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An exciting opportunity has arisen for a customer architect to join our team. The lead architect will create and develop relationships across Business and IT to ensure that the strategies and architecture(s) proposed are aligned to the Business need, are fit for purpose and provide value for the investments made.

The lead architect acts as a trusted advisor to senior stakeholders, shaping transformation initiatives across the bank

Responsibilities

• Contribute to strategy definition and the development of roadmaps and reference architectures in support of business strategic priorities and challenges
• Support the business by consulting on technology and providing advice and thought leadership.
• Support project colleagues with Enterprise technology landscape knowledge, undersetting of wider enterprise context and in communication etc.
• Direct and guide change programmes in their design of changes for solutions, maintain oversight and play an architecture governance role throughout the lifecycle of a change project
• Direct, guide and mentor solution architects to design architectures that implement or influence the Group's strategy and roadmaps in compliance with the guidance from Principles, Standards, Policies and Guidelines
• Lead architecture input into large scale transformation programmes, utilising cutting edge technologies, particularly in the data and AI spaces.

What will make you stand out?

We are looking for a candidate that has knowledge in developing enterprise architectures and a proven track record for designing enterprise level solutions and delivering digital experiences

You will have knowledge of architecture governance and have demonstrated abilities in visioning and high-level solution capabilities.

Experience with any of the following will also help you to stand out;

• Customer Journey Mapping, CRM platforms, Process Automation, Data Analytics and Digital Channels.
• Ability to work with deep-dive technical SME's and decisive when presented with disparate technical solutions.
• Leadership and people management skills.

Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More About The Team

The Enterprise Architecture team is part of the Enterprise Services division of Bank of Ireland. Our purpose is to align IT and business strategies, guide strategy execution, optimise technology investment and influence business strategies through the lens of being commercially and technically executable.

This is a hybrid role and can be done anywhere in the Republic of Ireland with the base location being Dublin. Travel will be required for in-person collaboration - exact frequency to be agreed with manager.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career

Key Competencies

• Champion Transformation - People Manager
• Manage Risk - People Manager
• Agile - Self
• Customer Focused - Self
• Accountable - Self

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

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