Day Porter

2 weeks ago

Killarney, Ireland The iNUA Hotel Collection Full time
Overview

The Muckross Park Hotel & Spa, part of The iNUA Collection, are looking for a Day Porter to join our team

As the Day Porter, you will be the heart of our guest experience, ensuring seamless service and exceeding guest expectations at every touchpoint.

Responsibilities
  • Overseeing concierge operations, including itinerary planning, restaurant reservations, activity bookings, and guest transportation.
  • Building and fostering strong relationships with guests, anticipating their needs and exceeding them.
  • Maintaining a deep understanding of the local area, recommending hidden gems and creating bespoke experiences for guests.
  • Looking after the Room Service.
  • Upholding the high standards of The iNUA Collection brand.
Who We Are Looking For
  • A minimum of 1 year of experience in a hotel concierge/ day porter role.
  • Proven ability to work as part of the team, fostering a positive and collaborative work environment.
  • Exceptional communication, interpersonal, and organisational skills.
  • A passion for exceeding guest expectations and creating unforgettable experiences.
  • Strong knowledge of the local area and its offerings.
What We Offer
  • The opportunity to join a dynamic and growing hospitality group.
  • A work environment that values creativity, initiative, and guest service excellence.
  • The chance to be part of a team dedicated to providing exceptional experiences.
  • Employees discounts across our hotels for you, your family and your friends.

Join The iNUA Collection and be part of creating lasting memories for our valued guests


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