ServiceNow Business Analyst

3 weeks ago

Dublin, Dublin City, Ireland Sogeti Full time

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we'll encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we'll provide everything you need to doyour best work and become the best you can be.

YOUR ROLE

Sogeti is seeking applications for a ServiceNow Business Analyst to join our team. The successful candidate will play a key role in shaping and enhancing the ServiceNow platform by leading business analysis efforts, identifying improvement opportunities, and supporting strategic decision-making. This role offers the opportunity to work closely with stakeholders across the business to deliver impactful solutions that align with business goals.

Key Responsibilities of the role:

  • Lead the review and analysis of current and future ServiceNow business requirements to identify opportunities for improvement.
  • Conduct feasibility studies and develop both high-level and detailed business models to support solution design.
  • Identify and validate technical solutions, contributing to strategic planning and business justification.
  • Communicate critical findings and recommendations to senior management, supporting organisational change initiatives.
YOUR PROFILE
  • Minimum of 3 years' relevant experience in business analysis within a ServiceNow environment.
  • Proven ability to identify and implement technical solutions aligned with business strategy.
  • Strong problem-solving skills and business acumen, with the ability to anticipate and mitigate risks.
  • Excellent communication and stakeholder management skills, with experience delivering insights to leadership.
  • Ability to look for strategic solutions for the client and provide cross project solutions.
WHAT YOU'LL LOVE ABOUT WORKING HERE?
  • Craft your own career path through continuous learning and personal growth
  • Our commitment to maintain high ethical standards ensuring Diversity, Sustainability and Inclusion in our business practises
  • Be a part of our professional communities role framework which promotes professional growth, career development and enhances Sogeti's capabilities across different domains

Sogeti Ireland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

We embrace the value of diversity within Sogeti and the entrepreneurial spirit of our people. If you're looking to join a company with a proven track record of success and that deeply values its people, Sogeti Ireland offers the opportunity for you to grow and advance.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a localpartner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, andsmarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud andapplication development, all driven by AI, data and automation.

Ref. code en_GB

Posted on 14 Aug 2025

Contract type Permanent

Location Dublin

Business unit ABL Southern Central Europe

Experience level Experienced Professionals

Professional communities Business Analysis

#J-18808-Ljbffr

  • ServiceNow Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Oliver James Full time

    Join to apply for the ServiceNow Analyst role at Oliver James20 hours ago Be among the first 25 applicantsJoin to apply for the ServiceNow Analyst role at Oliver JamesOliver James' client is a multinational company with a ServiceNow ITSM project on the way and is seeking an experienced ServiceNow Analyst to support the building and implementation of the...

  • It Servicenow Analyst

    1 week ago

    Dublin, Dublin City, Ireland Ornua Co-Operative Limited Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Ornua is an Irish dairy co-operative that markets and sells dairy products on behalf of its Member Co-operatives, Ireland's dairy processors and, in turn, Irish dairy farmers.Ornua is Ireland's largest exporter of Irish dairy products and has annualised sales of €3.4...

  • ServiceNow Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Capgemini Full time

    OverviewAt Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we'll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we'll provide everything you need to do your best work and...

  • Servicenow Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Capgemini Full time

    OverviewAt Sogeti, we believe the best is inside every one of us.Whether you are early in your career or at the top of your game, we'll encourage you to fulfill your potential to be better.Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we'll provide everything you need to do your best work and...

  • Expert ServiceNow IT Professional

    1 week ago

    Dublin, Dublin City, Ireland beBeeIT Full time €60,000 - €80,000

    ServiceNow ExpertWe are seeking a skilled ServiceNow professional to fill the role of IT ServiceNow Analyst.The successful candidate will have a deep understanding of ServiceNow platform capabilities, modules, and functionalities. They will also possess extensive knowledge of IT service management processes.Key Responsibilities:Analyse business needs and...

  • Senior Business Operations Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • IT ServiceNow Analyst 9/5/2025 A

    2 weeks ago

    Dublin, Dublin City, Ireland Ornua Co-operative Limited Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Ornua is an Irish dairy co-operative that markets and sells dairy products on behalf of its Member Co-operatives, Ireland's dairy processors and, in turn, Irish dairy farmers. Ornua is Ireland's largest exporter of Irish dairy products and has annualised sales of €3.4...

  • Deal Operations Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland ServiceNow Full time

    Join to apply for the Deal Operations Analyst role at ServiceNow.Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of...

  • Strategic ServiceNow Business Solutions Lead

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeBusiness Full time €50,000 - €70,000

    Job OverviewAs a seasoned Business Analyst, we seek an experienced professional to lead the review and analysis of current and future ServiceNow business requirements.The ideal candidate will conduct feasibility studies and develop high-level business models to support solution design.Identify and validate technical solutions, contributing to strategic...

  • Deal Operations Analyst

    1 week ago

    Dublin, Dublin City, Ireland ServiceNow, Inc. Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...