Credit Controller

4 weeks ago

Bray, Wicklow, Ireland STRIVE Search Full time

2 days ago Be among the first 25 applicants

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Senior Recruitment Consultant at STRIVE Search | Specialising in Financial Services & Credit Unions| M: 0874914638 | Helping Connect Top Talent…

Credit Controller – Leading Credit Union | Hybrid | Bray

About the Company

Our client is a well-established and member-focused credit union based in Bray, known for delivering trusted financial services to the local community. They pride themselves on supporting their members through every stage of life while fostering a collaborative and progressive workplace culture.

About the Role

They are now seeking a Credit Controller to join their team on a hybrid basis. This is a key role focused on managing member accounts, ensuring timely payments, and supporting those in financial difficulty with empathy and professionalism.

Key Responsibilities

  • Manage a portfolio of member accounts, ensuring timely repayments and monitoring arrears.
  • Engage with members via phone, email, and written correspondence to resolve overdue accounts.
  • Arrange and monitor payment plans, in line with internal policies and regulatory standards.
  • Maintain accurate records and prepare regular credit control reports.
  • Liaise with internal teams and external agencies where required.

Requirements

  • Experience in a credit control, collections, or similar financial services role.
  • Excellent communication and negotiation skills, with a member-first approach.
  • Strong attention to detail and ability to manage multiple accounts efficiently.
  • Proficiency in Microsoft Office, particularly Excel.
  • Familiarity with credit union operations or ethos is an advantage.
  • Hybrid working model – flexibility to work both from home and on-site in Bray.
  • Supportive team environment with opportunities for professional development.
  • Be part of a purpose-driven organisation serving the local community.
  • Competitive salary and benefits package.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionFinance

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