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French Customer Support Representative
4 weeks ago
Social network you want to login/join with:
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Client:Abrivia Recruitment Specialists
Location:Dublin, Ireland
Job Category:Other
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EU work permit required:Yes
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Job Reference:8d83a974fb07
Job Views:5
Posted:03.06.2025
Expiry Date:18.07.2025
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Job Description:Job title: French Customer Support Representative
Location: Cork
Start Date: Mid – July
Salary: 29k – 30k + performance bonus + benefits
Benefits: Healthcare, tax saver/ cycle to work and fitness scheme, relocation assistance if based outside IE, free parking, and more.
Hours: Regular Day hours, Monday – Sunday, flexibility needed. Fully on-site.
Abrivia Recruitment has an exciting opportunity for a French-speaking Customer Support Representative.
In this role, you will be a pivotal part of our client's customer support team. Your day-to-day activities will include addressing customer inquiries, solving problems, and providing exceptional service through email, chat, and occasional phone interactions. You'll play a key role in ensuring customer satisfaction and improving their overall experience with the client's services.
Join a supportive and lively team where collaboration and mutual assistance are key. A strong emphasis is placed on employee well-being and a belief in maintaining a balance between work and fun. You'll have opportunities to join various engagement teams and committees, contributing to a vibrant and enjoyable workplace atmosphere.
Responsibilities
- Deliver top-tier customer support by managing and resolving customer issues.
- Participate in initiatives aimed at enhancing process efficiencies and customer experience.
- Leverage your unique skills and experiences to contribute to our innovative solutions.
Ideal Candidate Profile
- Fluency in both English and French.
- Excellent communication skills and a strong customer service orientation.
- Self-motivated with a focus on achieving results.
- Prior experience in customer service.
- Technologically adept and able to learn new systems quickly.