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Deli Manager/Chargehand
4 weeks ago
Main purpose of the role:
Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.
The ideal candidate will have/be:
- 2 years' experience in a Supervisor/Manager role is desirable
- 1 year's experience in a role with in-depth experience in fresh food is desirable
- Experience in successfully achieving sales targets and KPIs
- Experience in gross profit and margins is essential
- Fully trained in HACCP and food safety, with experience in meeting HACCP and food safety requirements
- Experience in ordering for deli departments and managing waste within a fresh food department
- Good knowledge of Microsoft Office (Excel, Word)
- Numerical skills
- Ability to roster and adhere to budgets
- Have a true passion for the food industry and be creative and innovative with the fresh offering
- Customer-focused manager who can build a quality and loyal customer base
- The ability to inspire, lead, and motivate employees through support and development
Main duties:
- Actively live SuperValu brand values, i.e., Genuine, Passion for Food, Vibrant, Committed, Innovative, and Imaginative
- Prepare the presentation and layout of the deli serve-over
- Drive sales and margin across all key areas of the deli
- Responsible for KPIs such as sales, margin, waste management, pricing, and promotional displays
- Implement planograms correctly
- Minimize waste and shrink in the department
- Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
- Demonstrate passion for quality food by sharing knowledge, recipes, and personal recommendations with shoppers
- Train all new employees to the deli
- Deal with all customer queries professionally, efficiently, and consistently with store policy
- Engage with new initiatives and embrace new ways of working
Please note that the start and finish times stated are only approximate.
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