Retail and Warehouse Count Manager

Are you ready to take the next step in your career and lead teams in a dynamic, fast-paced environment? At RGIS, we partner with some of the world's largest retailers and logistics companies, and we are now seeking a Retail and Warehouse Count Manager to join our team in Ireland. This is an exciting opportunity to combine leadership, problem-solving, and customer service in a role where no two days are the same.

Responsibilities include:

• Responsible for managing assigned team conducting inventories and ensuring the event is carried out in accordance with procedures agreed by RGIS and the customer
• To plan, allocate and deploy resources for each inventory event to ensure optimal use of staff, time and technology
• To liaise with customer sites in advance of the event, and with internal customer departments such as Area Management and IT, to plan the event in line with operational requirements
• Responsible for preparing the RMs and all necessary equipment with the correct technical settings in advance of an event and setting up the RGIS wireless network on arrival in stores
• Mapping sites and splitting the store into separate countable areas which can be easily identified by Auditors
• To assess the store preparation levels and address any concerns with the Store Manager, escalating further if required
• Briefing and then deploying the RGIS Auditors throughout the site to ensure a smooth and constant flow of data throughout the event, seeking to minimise downtime for both RGIS and customer staff
• Monitoring Auditor productivity and performance throughout events, taking action as required
• To review and develop stocktaking practices, providing appropriate feedback to maximise efficiency and accuracy, contributing to the continuous improvement of RGIS inventory control polices
• To maintain the highest standards of customer service and keep the store manager updated with inventory progress throughout the event
• Delivering training to customer staff in the tablet based RGIS checking application to allow them conduct accuracy checks throughout the event
• Generating and preparing all relevant reports throughout the inventory to monitor accuracy, proactively address concerns and provide advice to customers on stock control and future process improvements
• Communicating event progress status to RGIS management and following the assigned escalation process for any issues
• To minimise non inventory times costs such as travel and waiting time by planning an efficient wrap up and exit plan during events
• Responsible for ensuring the event is correctly closed out when all data has been captured and all checks are complete
• To ensure storage and counting areas are organised in line with RGIS housekeeping standards, reflecting efficient operating practices for stock taking and highlighting any risks of stock loss or inaccurate counting
• Responsible for completing the site specific Risk Assessment for each event, ensuring that the business operations comply with RGIS guidelines, Health and Safety legislation and statutory requirements relating to stock handling and storage

• Proven experience in stock control, inventory management, warehousing, or logistics operations
• Strong people management skills with the ability to lead and motivate teams across multiple sites
• Excellent interpersonal and communication skills with stakeholders at all levels
• Flexibility regarding working hours, locations, and methods, with a strong focus on service delivery
• Effective decision-making and problem-solving skills, with a proactive "can do" attitude
• Experience of working within a multi-site or field-based operation
• Knowledge of health & safety requirements within warehousing, logistics, or retail environments
• Knowledge of current recruitment legislation
• Full Driving Licence
• Ability to review and improve inventory and storage practices to enhance operational efficiency

Location of Employment:

Based out of the Dublin office, with travel across the East of Ireland to client sites.

Hours of Work:

• Minimum 39 hours per week
• Working week: Sunday to Friday
• Hours vary, generally late evening and night work