IT Deskside Support
3 weeks ago
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Job Title: IT Deskside Support EngineerWe're seeking an experienced IT Deskside Support Engineer to join a fast-paced enterprise environment in Dublin. This is a hands-on technical role supporting users up to and including executive level, ideal for someone looking to grow their infrastructure support career.
Responsibilities:- Provide deskside and remote support across hardware, software, and user access issues
- Troubleshoot login problems, password resets, and email configurations
- Support hybrid cloud environments including Azure and Microsoft
- Assist with onboarding/offboarding processes and asset management
- Ensure incidents are resolved within SLA and documented properly
- Proven experience in IT support, including deskside and remote environments
- Strong knowledge of Windows OS, Microsoft technologies, Azure, and Active Directory
- Experience with SCCM, endpoint management, and hardware troubleshooting
- Customer-focused mindset with experience supporting VIP or executive users
- Relevant IT degree or Azure certification preferred
To apply or learn more, please click 'Apply' above or send an up-to-date copy of your CV to [email address].
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