Enterprise Account Executive

1 week ago

Galway, Galway, Ireland SmartBear Full time

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

Enterprise Account Executive

For this role, you need to be a relationship builder. Someone who can engage with the largest companies at C-Level and across different levels to communicate the value of our software portfolio and help support the customer with achieving their business goals.

To be successful, you will be required to create and implement an account plan for each of your accounts, be comfortable using Joint Execution Plans (JEPs) and Business Justification Documents, and articulate the Business Case/Deal Reviews to SmartBear Exec Sponsor / C Level.

About the role

As an Enterprise Account Representative, you will:

  • Drive Billings and ARR within an assigned number of clearly identified strategic Accounts.
  • Build strategic relationships with VPs and C-level contacts within strategic accounts.
  • Represent SmartBear to the customer in all sales-related matters and understand the customer's business, technology requirements, and industry challenges.
  • Take ownership of the full sales cycle from lead to close. Discover, prospect, and qualify new opportunities as well as expansion and cross-sell opportunities within the existing customer base.
  • Direct dynamic sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases.
  • Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts.
  • Collaborate with SEs, customer success, channel, and product owners to share account knowledge and execute sales strategies.
  • Work closely with the Customer Success team to plan strategic business reviews with your key accounts, in addition to ensuring a successful roll-out, adoption, and ongoing use of the products.

We are looking for you if you have:

  • A proven track record with 5-10 years of software sales experience acquiring and cultivating enterprise accounts.
  • Demonstrated success in identifying, developing, negotiating, and closing large-scale, multi-product deals to enterprise customers.
  • Skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives.
  • Excellent verbal and written communication skills and excels in leading in-person meetings and web-based demos.
  • Knowledge of the software development life cycle and the challenges that software engineers, managers, and executives face, and be equally as comfortable having conversations at every level by phone, email, and in person.
  • Strong analytical and presentation skills using common sales and business tools.
  • Highly organized, results-driven, and extremely self-motivated.

Why you should join the SmartBear crew:

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

  • Our main goal at SmartBear is to make our technology-driven world a better place.
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, and Bangalore, India.
  • We've won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator, and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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