Associate Director, Patient Engagement

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life'wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.Come join our team - Be Creative, Be an Innovator, and most of all, Be YourselfThe Associate Director, Data Insights, Costing and CoDesign is accountable for overseeing the daily operations of the Data Insights, Costing and CoDesign team, which supports Patient Engagement to develop and deliver inclusive, industry-leading engagement, recruitment and retention strategies that accelerate Clinical trials globally. The Codesign team deliver global patient and HCP insights to optimise the design and delivery of clinical trials. The Data insights team provide data insights to inform study design, optimise country and investigator selection and drive business decisions. Clinical costing connects trial data to financial endpoints, providing financial insights and solutions for trial acceleration and optimisation.The Associate Director is accountable for forecasting and managing resources to deliver business requirements, including recruiting, developing and overseeing a team of individuals with diverse experiences and ensuring they deliver outputs on time to inform business decisions, optimised for value, speed and delivered within budget. The Associate Director, Data Insights, Costing and CoDesign is accountable for ensuring collaboration across the team and function, with timely sharing of best practices to be applied across programs and vendors. They will collaborate with Leaders across Patient Engagement, Clinical Capabilities, CDDA and the LRL organisation to develop talent with broad drug development experience, and ensure a culture of quality, inspection readiness and driving decisions for timely optimised delivery of Lilly assets.Strategic and Technical Leadership:* Provide strategic, technical and operational direction to a diverse team and ensure that processes for the assigned area(s) of focus (Data Insights, Costing, CoDesign) are well integrated within the appropriate Clinical Design Delivery & Analytics (CDDA) functions.* Oversee that the team effectively provides value through strategic and technical expertise in the creation of right-sized design strategies, including a successful transition to delivery.* Ensure cross-functional collaboration to successfully deliver work expectations/deliverables, including, but not limited to, Clinical Capabilities, CDDA, Quality, Tech@Lilly, etc.* Proactively assess and identify emerging technical needs or potential changes in strategic direction.* Drive continuous improvement by understanding the needs/challenges of patients/caregivers and investigators and influencing internal change to improve their experiences.* Lead and influence cross-functional communication and shared learning to ensure a common understanding of experiences, accountabilities, and best practices.* Drive the adoption of innovative approaches/tactics to enable the successful recruitment and retention of representative patient populations; anticipate issues and proactively mitigate them to ensure the optimised delivery of strategies and goals.* Engage with industry representatives to understand organisational experiences and best practices; seek opportunities to shape environmental practices.Personnel Management and Development* Responsible for recruiting, developing and retaining an innovative, clinically focused and operationally capable workforce* Responsible for building a team culture that is inclusive, representative and fosters innovation.* Responsible for developing staff who demonstrate expertise in drug development, therapeutic area science, project management, cross-functional engagement, and judgment-based decision making.* Responsible for establishing and maintaining a flexible staffing strategy to support changing portfolio needs.* Responsible for facilitating performance management, personnel development, and career development through frequent interactions, coaching, transparent feedback, and escalation of issues as appropriate.* Responsible for identifying and resolving personnel issues in collaboration with human resources and functional management.* Responsible for participating in and representing staff in succession planning activities, talent assessment, merit pay, promotion processes, and reward and recognition activities to retain and motivate staff.* Responsible for ensuring staff compliance with Lilly Corporate, Medical, Regulatory, global standards/procedures, and other internal and external business requirements, including training requirements.Minimum Qualification Requirements:* Bachelor's degree in a scientific, analytical, financial or health-related field* Minimum 5-8 years' experience in clinical trials/drug development or broader pharmaceutical industry* Previous supervisory experienceAdditional Preferences* Broad understanding of the pharmaceutical drug/device development process* Strong leadership skills* Demonstrated critical thinking skills* Demonstrated ability to take strategic knowledge and effectively influence the direction of daily operations* Strong interpersonal and excellent communication (written and verbal), organisational and negotiation skills* Demonstrated ability to influence team members and extended team members* Values and leverages diversity and inclusion* Prior experience in managing complex/cross-functional projects* Experience leading teams through transformational change* Prior project management experience and/or experience leading multi-disciplinary teams* Minimal travel requiredLilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender
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