Night Porter- 2 nights a week

2 weeks ago

Galway, Galway, Ireland The House Hotel Full time

Located just around the corner from the ever bustling Quay Street and Shop Street, The House Hotel offers the warmest of welcomes, a restful nights sleep, a hearty breakfast and great coffee, along with the best recommendations from our team on the incredible arts, culture, history, music, food and more that the 'City of The Tribes' has to offer.

Are you looking for an amazing opportunity to join an enthusiastic, dynamic and driven hotel team in our beautiful boutique hotel the heart of The Latin Quarter of Galway city? Then, consider becoming a joining us.

The House Hotel is searching for a Night Porter(2 nights a week) to join our team. If you are driven, passionate, innovative with a flair for creating memorable guest experiences, then we would love to hear from you.

Duties:

Your role will be to assist in the effective running of the hotel during the night. This role involves reception, bar, basic food preparation, general cleaning and security duties. Additionally, you will provide our guests with a professional and helpful service, including check in/ check out of guests. You must have a natural ability to communicate to different types of people and the passion to ensure that all of guests enjoy their stay.

Responsibilities:

  • To man reception desk and supervise night audit.
  • To ensure that the agreed standards of service cleanliness and security are maintained in all areas
  • To ensure that the security of the hotel is maintained overnight, conducting regular fire, health and safety checks as part of this cover.
  • To be available to attend to guests needs and ensure the highest standards of customer care at all times.
  • To set up breakfast room and buffet, to the agreed standards.
  • To take over responsibility for residents bar when bar staff finish duty.
  • To carry out any other duties as requested by the Front of House Manager.
  • To report any maintenance issues or faults using the agreed procedures.
  • To ensure that lost property is recorded when found and secured as agreed by management.
  • To carry out any reasonable request made by a member of management.

Requirements:
  • Minimum of 1 years experience in a similar role
  • Have experience of dealing with demanding customers
  • Excellent customers service skills
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