Sr Mid-Market Solution Consultant

3 weeks ago

Dublin, Dublin City, Ireland ServiceNow Full time
Sr Mid-Market Solution Consultant - Spanish speaking, Dublin

We are currently seeking a Senior Digital Solution Consultant (SC) to join the rapidly growing Presales Digital team at ServiceNow, based in Dublin, Ireland. As an SC, you will provide expert-level technical and business solution consultancy during the presales process, supporting the sales force and partners through proposal production, product demonstrations, and Business Value Assessments. Your role is crucial in conveying the value of ServiceNow solutions to customers and prospects.

Job Responsibilities
  1. Assist Digital Sales teams in qualifying customer needs through discovery.
  2. Participate in the sales lifecycle to acquire new customers.
  3. Provide mentoring and training to peers, colleagues, and partners.
  4. Demonstrate the product, both standard and tailored to prospects and existing customers.
  5. Create product demo scripts and scenarios, maintaining demonstration environments.
  6. Scope and deliver Proof of Concept/Proof of Value engagements.
  7. Respond to RFI/RFP documents.
  8. Stay current on product developments for demos and POC/POV.
  9. Support marketing events such as conferences, trade shows, and webinars.
  10. Understand competitive differentiators and market positioning.
  11. Address business and technical problems, including regulations, security, and evolving needs.
  12. Conduct transition briefings with Sales and Professional Services.
  13. Act as a ServiceNow subject matter expert at executive briefings and marketing events.
Qualifications
  1. Experience in integrating AI into workflows, decision-making, or problem-solving.
  2. 3+ years in a pre-sales role within SaaS or PaaS environments.
  3. Strong listening skills and solution-oriented approach.
  4. Proactive attitude and attention to detail.
  5. Ability to learn new technologies quickly.
  6. Background in ITIL, Service Management, Asset Management, IT Management, or Security Operations is advantageous.
Additional Information

ServiceNow offers flexible work arrangements tailored to work personas, which are assigned based on the nature of your work and location. Learn more about work personas here. Eligibility may depend on the distance between your residence and the nearest ServiceNow office.

We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or any other protected category.

If you require accommodations during the application process, please contact [email protected]

This position may require export control approval due to access to controlled technology, and employment is contingent upon obtaining necessary licenses.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

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