Policy Lead, Global Safety

3 weeks ago


Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

Policy Lead, Global Safety & Support, Trust & Safety, Dublin

Client: TikTok

Location: Dublin, Ireland

Job Category: Other

EU work permit required: Yes

Job Reference:

eec3e13fe0e3

Job Views:

7

Posted:

15.03.2025

Expiry Date:

29.04.2025

Job Description:

About the team:

As the Global Safety & Support Policy Lead, you are part of team leadership, driving the development of scalable policy solutions to ensure user and creator best in class support and safety experiences and operational excellence in service delivery, while applying your deep product expertise to guide policy decisions. You are passionate about user and creator support, wake up excited to make an impact in millions of people's lives, and switch readily from thinking strategically about policy development and iteration to managing tactical enforcement decisions. Your background and professional expertise are grounded in areas related to internet policy, customer support, user safety or platform management, and you have demonstrated this through a track record of achievements in the policy space. You also have strong experience bringing out the best in a team and fostering a collaborative working style in a fast paced environment.

Responsibilities:
  1. Build and lead a high-performing policy team, manage cross-team relations and optimize policy iteration & implementation procedures to deliver best-in-class safety and support services.
  2. Articulate, interpret and implement global product policies externally and internally for various lines of business support channels, covering user and creator TikTok and emerging products support and safety experiences.
  3. Guide the improvement of our platform policies and processes around how they are enforced.
  4. Work with internal counterparts to have global coordination to identify, assess and resolve user and creator-related support issues in our services.
  5. Manage cross-team relationships, in particular with senior TT Product and TnS stakeholders - collaborate with Product, Operations, Legal, and Public Relations teams to build consensus on and improve support and safety policies.
Minimum Qualifications:
  1. Extensive experience in leading and managing small to medium-sized teams, fostering an inclusive and culturally diverse environment.
  2. Significant experience in policy, policy enforcement, or public policy, specifically in technology/social media/content space.
  3. You have excellent communication, influencing, and project management skills, with the ability to drive the simultaneous delivery of complex projects in collaboration with stakeholder teams.
Preferred Qualifications:

Tech experience would be a big plus. Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland PE Global Full time

    PE Global is recruiting for a Health and Safety Lead to join our team. Our client is a leading provider of data centre design and construction solutions operating across the Nordic region.About the JobThe successful candidate will be responsible for developing and implementing health and safety policies and procedures across all operations, ensuring...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About the RoleWe are seeking a highly skilled Digital Child Safety Policy Lead to join our team at TikTok in Dublin. As a key member of our Trust and Safety team, you will play a crucial role in developing and implementing strategies to ensure a safe online environment for children.The successful candidate will be responsible for tracking and monitoring...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Product Policy Lead, Child Safety & Exploitation and Abuse - Trust & Safety, DublinClient: TikTokLocation: Dublin, IrelandJob Category: OtherEU work permit required: YesJob Reference:9896830b973cJob Views:2Posted:02.04.2025Expiry Date:17.05.2025Job Description:TikTok is the leading destination for short-form mobile...


  • Dublin, Dublin City, Ireland Spotify Ab Full time

    We are seeking a seasoned Manager to oversee the EMEA policy enforcement operations team within Trust & Safety.You will lead a group of support specialists in resolving internal and external inquiries, including crisis management and high-priority escalations.Responsibilities:Act as the primary point of contact for blocking issues in the EMEA region,...

  • Global Policy Lead

    4 days ago


    Dublin, Dublin City, Ireland Bank of America Full time

    About the RoleWe are seeking an experienced professional to lead our Regulatory Change and Policy Review function. The successful candidate will be responsible for ensuring appropriate rules and processes are in place to cover Global applicable jurisdictions. This will involve working closely with key stakeholders in Compliance and Legal partners to ensure...


  • Dublin, Dublin City, Ireland Pinkerton Full time

    About the RoleWe are seeking a Global Safety Manager to lead the development and implementation of health and safety policies globally. This is an excellent opportunity for someone with experience in occupational health and safety to take on a key role in shaping the company's safety strategies.The successful candidate will have a Bachelor's degree in...


  • Dublin, Dublin City, Ireland Holland Safety Full time

    About Holland SafetyHolland Safety is a pioneering division of Holland Group, dedicated to delivering expert health and safety services to clients across various industries.We take pride in our commitment to excellence, providing cutting-edge solutions that drive measurable results and foster a culture of safety among our clients.Our team of seasoned...


  • Dublin, Dublin City, Ireland Sodexo Group Full time

    Sodexo Group is seeking a highly skilled Safety Policy Developer to create and implement effective health and safety policies and procedures across various sites.About the Position:As the lead policy developer, you will work closely with operational teams, providing guidance and training to ensure their success. Your responsibilities will include developing...


  • Dublin, Dublin City, Ireland Spotify Full time

    Job Description:We are seeking an exceptional Policy Enforcement Operations Manager to lead our EMEA policy enforcement operations team in Trust & Safety. As a key member of our team, you will be responsible for leading a team of support specialists to solve internal and external inquiries, including crisis management and high-tier escalations.Key...


  • Dublin, Dublin City, Ireland TikTok Full time

    About the team At TikTok, our commitment to fostering a safe, healthy, and sustainable workplace transcends borders. The EHS team operates as a truly global function, with team members strategically placed in London, Dubai, the USA, Singapore, and China. This dynamic team collaboratively applies our company values to every aspect of their work, ensuring a...


  • Dublin, Dublin City, Ireland Spotify Ab Full time

    Role SummaryThe Policy Enforcement Operations Manager, EMEA Lead will play a critical role in driving the success of our policy enforcement operations team. This is an exciting opportunity to lead a talented team of professionals and make a meaningful impact on our business.Your Key DeliverablesDevelop and implement effective strategies to improve policy...


  • Dublin, Dublin City, Ireland Holland Safety Full time

    About the RoleHolland Safety is seeking a seasoned Health and Safety Manager to join our team as a Senior Consultant. As a key member of our organization, you will be responsible for providing expert guidance and support to our clients in managing their health and safety needs.Your primary objective will be to conduct thorough site assessments, develop and...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About the teamAt TikTok, our commitment to fostering a safe, healthy, and sustainable workplace transcends borders. The EHS team operates as a truly global function, with team members strategically placed in London, Dubai, the USA, Singapore, and China. This dynamic team collaboratively applies our company values to every aspect of their work, ensuring a...


  • Dublin, Dublin City, Ireland TikTok Full time

    Job Title: Global Trust and Safety SpecialistTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and perspectives.The Incident Management team works tirelessly to ensure user safety. As a Global Trust and Safety Specialist, you will be responsible for coordinating our response to major global...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    TikTok's MissionTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy to users worldwide. We believe that a safe and positive online environment is essential for our community's well-being.As a Product Policy Manager Lead for Child Safety, you will be part of our Trust and Safety team, which is...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About the RoleThe Health and Safety Coordinator will be responsible for promoting a positive health and safety culture within Tuath Housing. They will develop policies and procedures to maintain a safe work environment for employees and deliver occupational health and safety training to staff.Main ResponsibilitiesDevelop and maintain work processes,...


  • Dublin, Dublin City, Ireland Amazon Full time

    Role OverviewThis role involves leading the implementation of health and safety standards and driving a strong safety culture in the responsible region.ResponsibilitiesDevelop and implement health and safety policies and procedures.Conduct regular audits to ensure compliance.Collaborate with internal teams to identify and mitigate risks.Daily interactions...


  • Dublin, Dublin City, Ireland Spotify Full time

    About This Role:As a Policy Enforcement Operations Manager, you will play a critical role in shaping our policy enforcement strategy and leading our EMEA policy enforcement operations team. You will be responsible for leading a team of support specialists to solve internal and external inquiries, including crisis management and high-tier...


  • Dublin, Dublin City, Ireland Holland Safety Full time

    Direct message the job poster from Holland Safety Operations and Commercial Manager at Holland Group About Us Holland Group is a pioneering alliance of two specialised divisions, Holland Safety , committed to workplace safety and compliance, and Holland Digital , focused on advancing digital learning and cybersecurity solutions.We offer a range of training...

  • Health Safety Manager

    2 weeks ago


    Dublin, Dublin City, Ireland PE Global Full time

    At PE Global, we are delighted to be working with a leading provider of data centre design and construction solutions. This company operates across the Nordic region, delivering efficient, cost-effective, and sustainable infrastructure.Job OverviewWe are seeking an experienced Health and Safety Manager to oversee and implement safety protocols across our...