Senior Product Engineer, AI Dublin, Ireland

3 weeks ago

Dublin, Dublin City, Ireland Intercom Full time
What's the opportunity?

We're looking for Senior Product Engineers to join the AI Group to build Intercom's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack.

Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers' hands.

We are an extremely product focused team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.

We are very passionate about applying machine learning technology, and have productized everything from classic supervised models to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.

If you are an experienced product engineer who takes an analytical approach to development and has some hands-on experience with ML systems, we'd love to hear from you

What will I be doing?
  • Build the systems that power Intercom's flagship AI products. This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too.
  • Work alongside our ML Scientists to bring proof-of-concept code to production; ensuring it's robust and scalable for real-world use.
  • Partner with product teams outside of our group, to shape the best AI-powered product experience for our customers.
  • Contribute to all phases of software development including ideation, prototyping, implementation, and testing.
  • Play an active role in the hiring, mentoring, and career development of other engineers.
  • Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Intercom.
Profile we're looking for

These are meant to be indicative, not hard requirements.

  • 5+ years of experience shipping high-quality products.
  • 1+ year of experience building ML-powered products. You'll be supported by, and learn from teammates with deep ML experience.
  • You can demonstrate significant impact in the work that you have done.
  • You take pride in having strong technical fundamentals; you love learning and are willing to work hard to invest in your development.
  • Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn't need to be a language that we use here
  • Strong willingness to fight for good outcomes.
  • Bias towards progress over perfection.
  • BSc in Computer Science, Maths or Statistics or related discipline.
Bonus skills & attributes
  • Previous experience in data analytics, or statistical role.
Benefits

We are a well-treated bunch, with awesome benefits If there's something important to you that's not on this list, talk to us

  • Competitive salary and equity in a fast-growing start-up.
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
  • Regular compensation reviews - we reward great work
  • Pension scheme & match up to 4%.
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
  • Flexible paid time off policy.
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
  • If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
  • MacBooks are our standard, but we also offer Windows for certain roles when needed.
#J-18808-Ljbffr

  • Senior Product Engineer

    4 weeks ago

    Dublin, Dublin City, Ireland Nory AI Full time

    At Nory, we/'re on a mission to put restaurants back in control of their own profitability. Because what/u2019s better for operators, is better for chefs, waiters, baristas, investors and customers alike. It/u2019s a big challenge and we need brilliant minds to help us get there. Join us and make an impact today.- Regular workshops, presentations and...

  • Senior Software Engineer

    4 weeks ago

    Dublin, Dublin City, Ireland Inscribe AI Full time

    Join to apply for the Senior Software Engineer role at Inscribe AI1 month ago Be among the first 25 applicantsJoin to apply for the Senior Software Engineer role at Inscribe AIGet AI-powered advice on this job and more exclusive features.This range is provided by Inscribe AI. Your actual pay will be based on your skills and experience — talk with your...

  • Senior Product Engineer, AI Dublin, Ireland

    3 weeks ago

    Dublin, Dublin City, Ireland Intercom Full time

    What's the opportunity?We're looking for Senior Product Engineers to join the AI Group to build Intercom's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack.Our group is responsible for...

  • GTM Engineer

    4 weeks ago

    Dublin, Dublin City, Ireland Naptha AI Full time

    Join to apply for the GTM Engineer (Full-Stack) role at Naptha AIJoin to apply for the GTM Engineer (Full-Stack) role at Naptha AIGet AI-powered advice on this job and more exclusive features.About This RoleNaptha AI is seeking a talented Go-to-Market Engineer with full-stack development skills to join our innovative AI startup. In this role, you'll design...

  • Senior Technical Product Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Latinx in AI (LXAI) Full time

    Join to apply for the Senior Technical Product Manager role at Latinx in AI (LXAI)1 week ago Be among the first 25 applicantsJoin to apply for the Senior Technical Product Manager role at Latinx in AI (LXAI)Get AI-powered advice on this job and more exclusive features.WSenior Technical Product ManagerWorkday LimitedRemote friendly (Ireland, Dublin...

  • Senior (Ai) Product Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Körber Pharma Full time

    6 days ago Be among the first 25 applicantsDirect message the job poster from Körber PharmaKörber is the home for passionate people who innovate, collaborate and love what they do.Entrepreneurial spirit is our joint DNA.We develop future technologies and support talents to deploy their skills and reach their full potential.We combine our strong heritage...

  • Senior Product Engineer, AI

    4 weeks ago

    Dublin, Dublin City, Ireland Intercom Full time

    Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our...

  • AI Development Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland KKR Full time

    Join to apply for the Lead AI Engineer role at KKR1 week ago Be among the first 25 applicantsJoin to apply for the Lead AI Engineer role at KKRGet AI-powered advice on this job and more exclusive features.Company OverviewKKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR...

  • Senior Product Manager, AI

    4 weeks ago

    Dublin, Dublin City, Ireland Workday Full time

    Join to apply for the Senior Product Manager, AI role at Workday.Join to apply for the Senior Product Manager, AI role at Workday.Direct message the job poster from Workday.Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize...

  • Senior Lead AI Engineer New

    3 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Senior Lead AI EngineerWe are seeking an exceptional Senior Lead AI Engineer to spearhead the development of advanced AI agentic solutions and platforms. This senior engineering role requires deep expertise in artificial intelligence, machine learning, and modern software engineering practices. You will be responsible for architecting complex AI systems,...