SMB Account Executive

Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.

You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities

• Lead a dedicated customer set in the ESMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings
• Prioritise and lead industry events and user groups to generate market interest.
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.

Required Skills and Qualifications

• Demonstrated success of quota carrying, technology solution-based direct sales experience
• Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
• Research and Discovery: Uncovers a prospect's current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

Preferred Skills and Qualifications

• Excellent interpersonal and communications skills.
• Sales Methodology education.
• Ability to develop cases and service requirements, while crafting and leading strategic alliances.
• Ability to thrive in a fast-paced environment.
• Track record of consistently achieving or surpassing quota.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• Fluent in English and Portuguese or Spanish & Catalan

Benefits & Perks

Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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