Order Processor

Join to apply for the Order Processor role at BMI Group. This is a fixed term contract until 28 August 2026, based in Dublin office, five days a week.

• Organisation of inbound email mailboxes and distribution of customer queries.
• Accurately process orders by direct entry onto the company's computer database and check and release orders.
• Make outbound calls to customers to clarify any order queries where required.
• Seek written confirmation from customers if there are any amendments to the original order/quotation.
• Create and maintain professional working relationships with internal stakeholders, in particular ensuring close communication with Field Sales on all account management matters, especially in the area of issuing and recording prices.
• Ownership and accountability for their order book ensuring daily checks are completed, including advising customers of their collection & process.
• Thorough personal performance contribution to individual and team results in line with the departmental KPIs to help the company meet overall turnover and profitability.

• Previous experience in a Data Entry / Order Processing role.
• Experience of sales order processing.
• Experience of working within a busy, fast paced and demanding environment with the ability to work accurately within strict timescales.
• Computer literate - intermediate knowledge.
• Willingness and confidence to make outbound calls.
• Willingness and openness to learning new skills.
• Self-motivated with a good telephone manner and professional communication skills both verbally and written.
• Keen eye for detail with the ability to spot errors.
• Ability to handle multiple tasks effectively and efficiently.
• Resilience.
• Knowledge of SAP & CRM systems would be advantageous.

If you do not have all key skills but still feel like you would be a good fit, please apply and we will consider your application based on merit and experience.

• A competitive base salary
• Substantial bonus
• Private medical insurance – dependant on role
• Company matched pension contributions between 4% and 8%
• Income protection and life insurance
• Employee Assistance Programme
• Other benefits such as cycle to work scheme, gym discounts and access to a discounts platform

BMI is a name with over 180 years of roofing experience and knowledge, bringing together trusted brands to become a leading supplier of roofing and waterproofing solutions in Europe. We have over 120 production facilities across Europe, Africa and Asia, and more than 9,800 employees worldwide.

Our products are designed and manufactured in the UK with multiple manufacturing sites and distribution depots across the UK and Ireland. Our UK & Ireland Head Office is based in Milton Keynes and our BMI Academy is based in South Cerney, Gloucestershire.

Across sites we offer a wide range of opportunities and are united in delivering excellence for our customers and becoming the best roofing and waterproofing solutions company in the world. We are One BMI and strive to create an inclusive culture where everyone contributes and thrives. We are an equal opportunities employer.

If you need any help or adjustments for any stage within the recruitment process due to health, disability or any other reason, please let us know by contacting ukrecruitment@bmigroup.com.

A career with BMI Group is about finding work you enjoy and growing your skills. We work together to achieve great things.

• Entry level

• Full-time

• Management and Manufacturing

• Wholesale Building Materials

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