Customer Assistant Phoneshop

We are looking for Tesco Phoneshop Team Members in this store. Every part of Tesco Mobile puts our customers first – our tariffs, our shops, and our award-winning Customer Care. We've teamed up with 3 giving our savvy customers 99% coverage. In our stores, our colleagues aren't on commission. It's all about finding our customers the perfect phone and tariff.

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Keep the shop floor and back areas clean and tidy at all times.
• Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.
• A passion for delivering great service, greeting customers with a smile and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great phoneshop shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate effectively and openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be Tesco Mobile brand ambassador.

• Warm, friendly, and approachable disposition.
• Drive and motivation to work in a sales and service environment.
• Ability to adapt to a fast-paced, ever-changing environment.
• Interest in working with the latest technology.
• Team player who supports others and builds great team spirit.
• Ability to build relationships with customers to establish their needs and help them choose the right products.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Tesco is committed to celebrating diversity and an inclusive recruitment process. We welcome candidates and offer reasonable adjustments as needed. For accessibility information, please visit the following URL: http://roi.tesco-careers.com/accessibility/

How can I let Tesco know I need additional support?

Please let us know you need additional support by emailing tescoireland.recruitment@tesco.ie. This will help us understand more about you and how we can best support you through the recruitment process.