Reception & Front of House Manager

3 weeks ago


Dublin, Dublin City, Ireland Robert Walters Ireland Full time

A prestigious law firm in Dublin is seeking a Receptionist and Front of House Manager to become the welcoming face and organisational heart of their office.

You will play a pivotal role in ensuring every visitor and colleague experiences a warm, professional, and seamless front-of-house service. The position offers weekly rotating shifts, providing flexibility while allowing you to work closely with supportive leadership and across multiple departments.

What You Will Do:

  • Oversee daily reception and front-of-house operations, ensuring a courteous welcome for all visitors.
  • Manage team schedules and leave to ensure smooth reception services.
  • Generate reports to enhance service delivery and operational efficiency.
  • Act as the primary contact for reception-related queries, addressing them promptly.
  • Build strong relationships with suppliers to maintain high service standards.
  • Champion best practices to enhance client experience and uphold the organisation's reputation.

What You'll Bring:

  • Significant experience in high-profile reception or hospitality roles.
  • Proven track record in delivering attentive customer care both in-person and over the phone.
  • Familiarity with maintaining cleanliness, presentation, and adherence to policies.
  • Adaptability and excellent communication skills for effective collaboration.
  • Basic knowledge of AV technology to facilitate smooth meetings.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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