Food and Beverage Operations Manager

3 weeks ago

Cork, Cork, Ireland The Metropole Hotel Cork Full time

The Metropole Hotel is seeking an experienced Food and Beverage Operations Manager to join the Senior Management Team.

Reports to: Group F&B Manager/General Manager

COMMITMENT to the PASSIONATE PURSUIT OF PERFECTION:

Every team member is expected to strive for the 'Passionate Pursuit of Perfection' to ensure guest comfort and satisfaction through friendly, helpful, efficient, and personalized service.

Under the guidance of the General Manager, assess, evaluate, and ensure that all Food & Beverage outlets meet their long-term and short-term goals. Manage all food & beverage activities to maximize revenue, profitability, and quality by developing marketing and up-selling strategies, controlling costs, and providing quality service and products in line with hotel and corporate guidelines.

TASKS, DUTIES, AND RESPONSIBILITIES:

  • Assess, evaluate, and ensure food & beverage goals are met.
  • Develop, implement, and evaluate business plans and strategies to maximize guest satisfaction, sales, and profitability.
  • Monitor industry trends and practices to keep the hotel competitive.
  • Conduct weekly inspections of F&B regions, ensuring facilities are well-maintained and recommending preventive measures.
  • Participate in staff recognition, advertising, and promotional campaigns.
  • Inspect F&B regions for cleanliness and maintenance.
  • Review reservation and guest lists to ensure VIP guests are recognized.
  • Be proficient in all F&B procedures to serve as a resource.
  • Challenge employees to achieve optimal food costs and service standards.
  • Control and analyze departmental costs, taking corrective actions as needed.
  • Audit F&B services and quality regularly, developing improvement strategies.
  • Coordinate activities with the Head Chef and Sales & Marketing teams.

Manage the F&B Department to achieve goals:

  • Promote a culture of Passionate Pursuit of Perfection.
  • Use leadership skills to maximize employee productivity and satisfaction.
  • Monitor overall service quality and teamwork daily.
  • Develop strategies to enhance guest service and operational efficiency.
  • Analyze financial reports and implement corrective actions.
  • Coordinate pricing and menu preparations considering market factors.
  • Maintain updated recipes with sales history, costs, and production times.

Assist in preparing the food and beverage business plan and develop strategies to increase sales.

Benefits include:

  • Competitive pay
  • Relocation assistance
  • Company pension scheme
  • Death in Service Benefit
  • Referral bonuses
  • Discounts at restaurants and hotel accommodations
  • Paid training days
  • Access to mental health support
  • Team events and awards
  • Meals on duty
  • Leap Card assistance
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