
Duty Manager for Food and Beverage Operations
2 weeks ago
We are seeking a highly skilled and experienced Duty Manager to oversee the Food & Beverage department.
- Ensure seamless operation in all areas, addressing discrepancies with relevant Heads of Department as needed.
- Be responsible for service delivery and standards throughout the entire building when on duty.
- Regularly patrol the building, ensuring fire exits are clear and functioning properly.
- Interact with customers regularly, gathering feedback on quality of product and service levels, responding effectively to guest problems and complaints.
- Maintain up-to-date signage throughout the building, professionally displayed and in the correct standard.
- Conduct regular patrols, paying particular attention to cleanliness both inside and outside the building.
- Take charge and lead the team in case of a fire alarm or pre-alarm scenario.
- Ensure back-of-house areas are clean and well-maintained.
- Inspecting guest bedrooms daily.
- A positive attitude and willingness to learn.
- Ability to work efficiently under deadlines.
- Initiative to work independently.
- Competitive rate of pay.
- Relocation assistance.
- Access to company pension scheme.
- Death-in-service benefit.
- Employee referral bonus.
- Friends and family discounts across our restaurants.
- Special rates in our hotel accommodation.
- Paid internal and external training days.
- Access to trained mental health first aiders.
- Team member social and wellbeing events.
- Annual awards, service recognition, monthly team member of the month.
- Meals on duty.
- Assistance with Leap Cards.
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