Waiter/Waitress

3 weeks ago

Dublin, Dublin City, Ireland Westbury Signs Ltd Full time

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we surround our guests with sophistication and style and place them at the very centre of Dublin's social and cultural riches. Guests are charmed from the moment they ascend the hotel's central staircase. The Gallery offers a captivating art collection and legendary afternoon tea; The Sidecar Bar, Balfes Bar & Brasserie, and the signature restaurant WILDE complete the experience. Luxurious guest rooms and suites showcase the best of Irish design, with a warm welcome at the heart of it all.

If you love making guests feel special and want to be part of a great team that is passionate about hospitality, this opportunity to join us is perfect. As a Waiter in The Gallery, you will be an essential part of our renowned Afternoon Tea service. You will be a passionate foodie who loves going the extra mile to ensure our guests have an exceptional dining experience and leave wanting to come back again and again.

Key Responsibilities
  • Greet and welcome guests, providing warm and professional service
  • Serve Afternoon Tea and other food and beverage items with precision and care
  • Maintain a thorough knowledge of our menu, including seasonal offerings and special dietary options
  • Ensure the Gallery is clean, organized, and beautifully presented at all times
  • Anticipate and respond to guest needs promptly and courteously
  • Work closely with the kitchen and other team members to ensure smooth and efficient service
  • Uphold the highest standards of health, safety, and hygiene
  • Handle guest feedback and concerns with grace and efficiency, ensuring a positive resolution
Requirements
  • Previous experience in a similar role within a high-end hospitality environment
  • Exceptional customer service skills with a genuine passion for creating memorable guest experiences
  • Strong communication and interpersonal abilities
  • Ability to work effectively in a fast-paced, dynamic environment
  • Flexibility to work various shifts, including weekends and holidays
  • A keen eye for detail and a commitment to maintaining the highest standards
  • Knowledge of food and beverage, particularly in the context of Afternoon Tea, is highly desirable

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