Level 2 Desktop Engineer

4 weeks ago

Dublin, Dublin City, Ireland Ergo Full time

Join to apply for the Level 2 Desktop Engineer - Contract, Hybrid role at Ergo

Join to apply for the Level 2 Desktop Engineer - Contract, Hybrid role at Ergo

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Senior Technical Recruiter at Ergo - Microsoft Country Partner of the Year 2024 / VMware POTY 2023 / MS Modern Work POTY 2023 / Azure Expert MSP

Ergo are seeking a Level 2 Desktop Engineer for a 12 month contract opportunity in Dublin city centre. This is a hybrid role with a public-sector client where you will support the current ITIL-based Desktop environment for internal users.

The successful candidate will have experience supporting Microsoft Office 365 users, hardware installation and software deployment.

What will you do?

  • Day to day operational support of the desktop environment
  • End point troubleshooting of hardware and software (i.e. Microsoft suite - O365)
  • Application troubleshooting and incident management across a range of standard and proprietary applications
  • Provide local IT infrastructure support across a range of technologies, including network, voice and server
  • Responsible for IT asset management
  • Support of voice and video technologies, including mobile
  • Interacting with other support groups (local and global) across multiple platforms
  • Act as a local project resource for global initiatives i.e. Win11 migration

What do you need?

  • 3+ years experience in a similar role (IT Support, Helpdesk Engineer, Systems Administrator)
  • Windows Server administration (Active Directory & Exchange)
  • Networking (IP Addressing and patching)
  • Asset management
  • Relevant certifications including ITIL v4 / CompTIA / CCNA

Apply today for more information.

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeContract
Job function
  • Job functionInformation Technology
  • IndustriesComputer Networking Products, Desktop Computing Software Products, and Technology, Information and Internet

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