EAP Telephone Counsellor- ROI

4 days ago

Dublin, Dublin City, Ireland HealthHero Full time

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Salary range €42,000 to €45,000 based on full time hours, 37.5. Part time is pro-rata salary.

We are looking for fully qualified, accredited Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.

You will be:

  • As the main part of the role, you will be carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways, delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls.
  • Carrying out Risk Assessments and follow the Safeguarding and Risk Protocol process.
  • Alongside the above, managing a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service.
  • Writing brief, accurate and concise clinical notes, of all interactions.
  • Be integrated into our Support Line Team.

Requirements

  • Be an experienced practitioner with a minimum of 450+ clinical hours.
  • Be a qualified, accredited Counsellor/Psychotherapist (L4 and above in Counselling) with IACP (or similar) accredited status.
  • Be able to work a minimum of 3x full days (22.5 hours per week) Part time is a pro rata salary.
  • Be IT literate with good working knowledge of Microsoft Office suite
  • Have a strong clinical background, with excellent Assessment skills.
  • Able to make sound Clinical decisions, whilst holding Boundaries.
  • Be a keen team-player with excellent time management, clinical, communication and organisation skills.
  • Keep in mind the needs of clients and the service whilst working under pressure
  • Be permanently based in Republic of Ireland.
  • Have previous EAP/telephone Counselling or time limited assessment experience, ideally in a corporate environment.

HealthHero fully believes in supporting its EAP Counsellors to develop in the job and offers:

  • Full induction training programme, which will be undertaken via Microsoft Teams
  • 22 days leave, Public holidays and your birthday off (pro-rata)
  • Supervision covered up to 2 hours per month (pro-rata)
  • Monthly 1-2-1's with your line manager
  • 24/7 On Call support
  • Home working, and the ability to travel to offices for occasional meetings at HealthHero Dublin.
  • Health Scheme and Employee Assistance Program
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