Receptionist

3 weeks ago

Ulster, Ireland The iNUA Hotel Collection Full time

Join to apply for the Receptionist role at The iNUA Hotel Collection

The Hillgrove hotel & Spa, part of The iNUA Collection is now looking for a passionate and professional Receptionist to join our team. As the first point of contact for our valued guests, you will play a pivotal role in ensuring a memorable and positive experience.

Responsibilities
  • Welcome guests with a warm and friendly smile, ensuring a positive first impression.
  • Efficiently check-in and check-out guests, processing payments and adhering to all company procedures.
  • Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and professionally.
  • Manage switchboard operations, directing calls and providing information to guests.
  • Maintain a well-organised reception area, ensuring cleanliness and tidiness.
  • May assist with administrative tasks, such as filing and photocopying.
Qualifications
  • Previous experience in a hospitality setting, preferably within a hotel environment.
  • A genuine passion for exceeding guest expectations and delivering exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
  • Strong organisational skills with a keen eye for detail.
  • Proficiency with PMS like HotSoft and/or Opera.
Benefits
  • Competitive salary and benefits package.
  • Opportunity to work within a dynamic and supportive team.
  • Be part of a prestigious hotel collection renowned for exceptional service.
  • Gym and Pool free membership.
  • Access to employee discounts for you, your family and friends.
  • Learning and development opportunities.

We are looking for a motivated and enthusiastic individual to join our team If you are passionate about hospitality and thrive in a fast-paced environment, please apply today and join our INUA Collection family

The iNUA Collection is an equal opportunities employer.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • Restaurants

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