Agile DevOps Toolchain Lead

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• This is a hybrid role, requiring the successful candidate to attend our Tralee office.

Overview

SMBC are seeking an experienced and forward-thinking Agile DevOps Toolchain Lead to join our team. This pivotal role will drive the implementation, adoption, and governance of enterprise-level agile tooling that supports the Software Development Lifecycle (SDLC) across the organization.

The ideal candidate will have hands on technical experience in integrating agile practices and DevOps tooling into SDLC processes. You will be responsible for defining and evolving tooling standards, collaborating with cross-functional teams and control functions to ensure consistent, scalable, and value-driven use of the Development Tooling Platform.

This role will report to the Executive Director of Enterprise Architecture.

Responsibilities

• Acts as a subject matter expert for Enterprise Agile Tooling (e.g. Jira, Trello, Atlassian plugins, planning poker), managing product backlogs, vendor relationships, upgrades, feature adoption, and integrations with SDLC tooling.
• Lead the design, implementation, and continuous enhancements of agile tooling ensuring alignment with SDLC processes and regulatory requirements.
• Evaluate, select, and configure agile tools and technologies to support efficient software development and delivery.
• Define and maintain key delivery metrics and dashboards (e.g., velocity, throughput, WIP, risk posture) tailored for both executive and operational stakeholders.
• Develop and deliver training sessions, playbooks, and knowledge assets to promote best practices and consistent usage of agile tooling across the organization.
• Ensure seamless integration of agile tooling with DevSecOps pipelines, CI/CD platforms, test automation frameworks, and governance processes (e.g., risk assessments, code scanning, change management)
• Collaborate closely with engineering, delivery, security, risk, and compliance teams to gather requirements and ensure the tooling ecosystem supports enterprise-wide KPIs, KRIs, KCIs, and policy adherence.

Qualifications

• At least 7 years of experience in agile delivery, enterprise tooling, or software development lifecycle roles.
• At least 5 years of hands-on experience with enterprise-level agile tooling implementation, administration and user onboarding (e.g. Jira, Confluence)
• Atlassian Certified Professional (ACP) certification is required. Atlassian/JIRA Cloud is preferred.
• Additional certifications such as Certified Scrum Master (CSM), or Certified Scrum Product Owner (CSPO), or SAFe Agilist are desirable.
• Proven experience working in regulated environments, with exposure to audit, compliance, and control frameworks.
• Strong understanding of DevOps practices and tools (e.g., GitHub, Azure DevOps, Bamboo, Jenkins, SonarQube).
• Demonstrated leadership and mentoring capabilities, with a collaborative approach to working across cross-functional teams.
• Ability to manage multiple projects and tasks simultaneously, with flexibility to adapt to shifting priorities.
• Detail-oriented mindset with a track record of identifying opportunities for improvement in existing processes and business practices.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Have strong verbal and written communication skills.

SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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