Assistant Front Office Manager
2 weeks ago
Join to apply for the Assistant Front Office Manager role at The iNUA Hotel Collection
5 days ago Be among the first 25 applicants
Join to apply for the Assistant Front Office Manager role at The iNUA Hotel Collection
Get AI-powered advice on this job and more exclusive features.
We are now welcoming applications for an Assistant Front Office Manager to lead the team at our Radisson Blu Hotel Athlone, part of The iNUA Hotel Collection.
As the Assistant Front Office Manager, you will play a pivotal role in ensuring the smooth operation of our hotel's front desk and guest services. Working closely with the Front Office Manager, you will supervise and lead a team of front desk agents and support colleagues to maintain high standards of guest satisfaction, efficiency, and professionalism.
Key Responsibilities:
- Assist the Front Office Manager in overseeing daily operations of the front desk, including check-in/check-out procedures, reservations, and guest inquiries.
- Provide guidance and support to front desk agents, ensuring they deliver exceptional customer service and adhere to hotel policies and procedures.
- Handle guest escalations and resolve any issues or complaints in a timely and effective manner.
- Supervise and coordinate the training of front desk staff to ensure they are equipped with the necessary skills and knowledge to perform their duties efficiently.
- Monitor room inventory and work closely with housekeeping and maintenance teams to ensure rooms are clean, well-maintained, and ready for guest occupancy.
- Assist in the development and implementation of front office policies, procedures, and operational systems to optimize efficiency and guest satisfaction.
- Conduct regular audits of front desk operations to identify areas for improvement and implement corrective measures as needed.
- Collaborate with other departments, such as housekeeping, maintenance, and sales, to ensure seamless communication and coordination of guest services.
- Assist with administrative tasks, such as scheduling, payroll, and budget management, as required by the Front Office Manager.
- Stay informed about industry trends, technologies, and best practices in front-office management and hospitality services.
- Previous experience in a supervisory role within a hotel front office department.
- Proven ability to lead and motivate a team to achieve goals and deliver exceptional customer service.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organisational and multitasking abilities, with attention to detail.
- A bachelor's degree in hospitality management, business administration, or a related field is preferred.
- Competitive salary commensurate with experience.
- Development & growth opportunities
- Health Insurance and Pension contributions.
- Complimentary access to leisure & gym facilities
- Pension Scheme
- Health Insurance Scheme with LAYA Healthcare
- Colleague of Month
- Colleague Assistance Programme
- Discounted rates on Food and Room rates in all iNua properties around Ireland
- Diverse, fun & flexible work environment
- Colleagues discounts on hotel stays and dining services.
- Opportunities for career advancement and professional development.
Apply now to embark on a rewarding journey with usSeniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionOther
- IndustriesRestaurants
Referrals increase your chances of interviewing at The iNUA Hotel Collection by 2x
Sign in to set job alerts for "Assistant Front Office Manager" roles.Athlone and Bigmeadow, County Westmeath, Ireland 1 month ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Assistant Front Office Manager
2 weeks ago
Athlone, County Westmeath, Ireland The iNUA Hotel Collection Full timeWe are now welcoming applications for an Assistant Front Office Manager to lead the team at our Radisson Blu Hotel Athlone, part of The iNUA Hotel Collection.As the Assistant Front Office Manager, you will play a pivotal role in ensuring the smooth operation of our hotel's front desk and guest services. Working closely with the Front Office Manager, you will...
-
Front Office Agent
9 hours ago
Athlone, County Westmeath, Ireland Hodson Bay Hotel Full timeTheSheraton Athlone Hotel, a proud member of the Hodson Bay Group, is seeking a passionate and dedicated Front Office Agent to join our dynamic team.If you have a flair for exceptional customer service and a desire to create unforgettable experiences for our guests, we'd love to hear from youPrevious hotel receptionist experience is highly desirable.Key...
-
Front Office Agent
1 week ago
Athlone, County Westmeath, Ireland Hodson Bay Hotel Full timeTheSheraton Athlone Hotel, a proud member of the Hodson Bay Group, is seeking a passionate and dedicated Front Office Agent to join our dynamic team. If you have a flair for exceptional customer service and a desire to create unforgettable experiences for our guests, we'd love to hear from you Previous hotel receptionist experience is highly desirable.Key...
-
Administrative Assistant Opportunity
1 week ago
Athlone, County Westmeath, Ireland beBeeAdministrative Full timeAdministrative Assistant OpportunityWe are seeking a highly skilled and efficient administrative assistant to join our team. The successful candidate will be responsible for managing the front office, providing exceptional customer service, and ensuring the smooth day-to-day operations of the business.This is a fantastic opportunity for an organized and...
-
Hospitality Professional
1 week ago
Athlone, County Westmeath, Ireland beBeeHospitality Full time**Job Title:** Hospitality ProfessionalWe are seeking a skilled and friendly Receptionist to join our dynamic Front Office team at the hotel.The ideal candidate will be responsible for:Welcoming guests and providing exceptional customer serviceAnticipating guests' needs to enhance their experienceAssisting the Front Office Team with daily...
-
Office Administrator
2 weeks ago
Athlone, County Westmeath, Ireland Baker Finn Recruitment Full timeJob Title: Office AdministratorLocation: Athlone (Fully Onsite)Working hours: 9am-5pm Mon-FriJOB PURPOSETo provide autonomous, high quality support to the Management Team and other staff covering a variety of responsibilities and be responsible for all office management activities.KNOWLEDGE, SKILLS AND EXPERIENCEExperience of working in an office...
-
Receptionist Position
1 week ago
Athlone, County Westmeath, Ireland beBee Careers Full timeAn exciting opportunity exists for a Full Time or Part Time Receptionist to join our Front Office team. We are committed to creating a positive working environment where our people feel valued as part of a team delivering excellent service to our guests.Key Responsibilities:Welcoming guests and acting as their first point of contact throughout their...
-
Office Administrator
3 weeks ago
Athlone, County Westmeath, Ireland Baker Finn Recruitment Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Baker Finn RecruitmentRecruitment Associate - shane.robinson@bakerfinn.comJob Title: Office AdministratorLocation: Athlone (Fully Onsite)Working hours: 9am-5pm Mon-FriJOB PURPOSETo provide autonomous, high quality support to the Management Team and other staff...
-
Accounts Officer
4 weeks ago
Athlone, County Westmeath, Ireland Infoempregos Full timeJob Description:Handle account inquiries from internal and external sources. Managing a company's accounts payable and receivable. Sending bills and invoices to clients.We are looking for an entry-level employee, with no previous experience required. If you are interested in learning and developing, this position is ideal for you.- Requirements:- Good...
-
Customer Experience Ambassador
1 week ago
Athlone, County Westmeath, Ireland beBeeCustomer Full timeFront Office AgentThe Sheraton Athlone Hotel is seeking a dedicated Front Office Agent to join our team. If you have a flair for exceptional customer service and a desire to create unforgettable experiences for our guests, we would like to hear from you.Key Responsibilities:Proactively anticipate guests' needs to deliver exceptional service and...