Front Office Agent

3 weeks ago

Athlone, County Westmeath, Ireland Hodson Bay Hotel Full time

The
Sheraton Athlone Hotel
, a proud member of the Hodson Bay Group, is seeking a passionate and dedicated Front Office Agent to join our dynamic team.
If you have a flair for exceptional customer service and a desire to create unforgettable experiences for our guests, we'd love to hear from you
Previous hotel receptionist experience is highly desirable.
Key Responsibilities:
Proactively anticipate guests' needs to deliver exceptional service and satisfaction.
Support and enhance the Front Office Team's daily operations, ensuring seamless organization and efficiency.
Provide top-notch customer service while maximizing booking opportunities through excellent people skills, product knowledge, and sales expertise.
Uphold the highest standards of guest service in the hotel at all times.
Requirements:
Experience in a similar role within a hotel environment is desirable.
Familiarity with Front Office Systems, ideally Opera.
Excellent written and spoken English.
Proven ability to work effectively in a team setting.
Outstanding customer service and interpersonal skills
.
Benefits:
?Free meals on duty
Complimentary access to the leisure centre
Discounted stays at Hodson Bay Group hotels
Explore Rate Discounts at over 9,300 Marriott International properties in 144 countries worldwide
Training and development opportunities
Free parking when rostered
Refer a Friend Scheme
Take the next step in your hospitality career and join the Sheraton Athlone Hotel team, where we're committed to creating memorable experiences for our guests and fostering growth for our employees.
Apply today
Please Note: Due to the volume of applications only shortlisted candidates will be contacted.
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