Accommodation Manager

2 weeks ago

Athlone, County Westmeath, Ireland beBeeHospitality Full time €40,000 - €60,000
Job Description

About The Hotel

We are a prestigious 176-bedroom property renowned for exceptional service, refined hospitality, and an outstanding guest experience.

As Accommodation Manager, you will lead and inspire our teams, ensuring the highest levels of guest satisfaction and operational excellence.

Key Responsibilities

  • Oversee daily operations of the Front Office and Accommodation departments.
  • Ensure smooth coordination between departments to deliver a seamless and memorable guest experience.
  • Implement and monitor standards of service, cleanliness, and presentation across all guest rooms and public areas.
  • Lead, train, and develop team members to achieve performance goals and departmental KPIs.
  • Maximise room occupancy and revenue through effective yield management in collaboration with the Reservations team.
  • Handle guest feedback and complaints professionally, ensuring swift resolution and guest satisfaction.
  • Maintain high health, safety, and hygiene standards in line with hotel policies and legal requirements.
  • Prepare operational reports, analyse performance metrics, and recommend improvements.
Required Skills and Qualifications

Ideal Candidate

  • Proven experience in a Rooms Division or Front Office/Accommodation leadership role, preferably in a 4 or 5-star hotel environment.
  • Strong leadership and interpersonal skills with the ability to motivate and inspire teams.
  • Exceptional organisational and multitasking abilities.
  • Sound knowledge of PMS systems and hotel management software.
  • Excellent communication and customer service skills with a genuine passion for hospitality.
  • Commercial awareness with the ability to maximise revenue opportunities.
  • Flexibility to work varied shifts, including weekends and holidays.
Benefits

Why Work With Us?

  • Certified as a Great Place to Work.
  • 'Excellent Employer' (Silver) Award, Failte Ireland Employer Excellence Programme.
  • 39-hour working week.
  • Complimentary use of gym & swimming pool.
  • Career development opportunities.
  • Meals provided while on duty.
  • Free parking.
  • Hotel discounts.
  • Motivational benefits (e.g., Employee of the Month).
  • Health & wellness programme.
  • Active sports & social club.
  • Subsidized staff taxi service (Athlone town).
Others

We value our people and offer various benefits to ensure their well-being and job satisfaction. As a member of our team, you can look forward to exciting career prospects, enjoyable work-life balance, and numerous perks.

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