Head of Payments

PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.

Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.

Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:

We are always looking for bright, proactive individuals to join our team

About this job:

As the Head of Payments and Collections, you will be responsible for developing and executing a comprehensive strategy that ensures efficient and secure balances and payment processing. You will lead a team of professionals, collaborate with various stakeholders, and ensure compliance with global regulations safeguarding an adequately controlled environment and mitigating all risks where possible.

The Teams' objectives include the timely processing of payments from and to our reinsurance brokers and retrocessionaires, the reconciliation and monitoring of unsettled balances, the maintenance of payment partner bank accounts and the interaction with internal and external stakeholders on payment related matters.

About the role:

• Lead and mentor a team of payments and collections professionals in five locations (Dublin, France, Switzerland, Toronto and Stamford) – approximately 20 employees.
• Support people development, staff planning and department budgeting.
• Develop and implement a global payments and collections strategy aligned with the company's overall business objectives.
• Oversee and enhance the payment processing system and processes, ensuring security, accuracy, and efficiency for our assumed and ceded reinsurance and insurance business.
• Identify and implement new technologies and solutions to enhance payment operations.
• Create and manage effective collections strategies to minimize outstanding receivables.
• Ensure compliance with local and international laws and regulations related to payments and collections. Identify potential payment and collections risks and develop strategies to mitigate them.
• Work closely with Finance (AP), Reinsurance Accounting, Claims, Retro Finance, IT, and Legal teams to streamline processes and align objectives.
• Implement and maintain fraud prevention measures to protect company and customer information.
• Analyze payment data and collection metrics to provide insights and recommendations for improvement.
• Establish performance metrics and KPIs to assess collections efficiency and effectiveness.
• Prepare regular reports for executive and senior management on payments and collection performance.

About you:

• Bachelor's degree in finance, Business Administration, Economics, or related field.
• 10+ years of experience in payments, collections, reinsurance accounting or financial operations, with at least 5 years in a leadership role.
• Proven ability to lead global teams and drive strategic initiatives.
• Strong analytical, strategic and problem-solving skills required.
• Project and process management skills considered key.
• Excellent communication and interpersonal skills.
• Proficiency in spoken and written English is required. French language skills are a plus but not mandatory.
• Experience with digital transformation and automation preferred.
• System experience namely, SICS, eMessaging and B2B solutions would be an asset. Other reinsurance systems will be given strong consideration.

#LI-Hybrid

PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.