Senior Technical Analyst

7 days ago

Dublin, Dublin City, Ireland National Transport Authority Full time

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The National Transport Authority wishes to recruit a suitably experienced and qualified individual to the role of Senior Technical Analyst. Successful candidates may be placed on a panel from which future vacancies may be filled.

The Transport Technology Department

The NTA's Transport Technology (TT) department consists of two teams. The Transport Technology Systems Team sources, develops and delivers new systems and enhancements, primarily via external suppliers, while the Transport Technology Operations Team ensures that the supplied systems are operated and maintained within agreed service levels, manages service delivery, and handles all incidents and outages with live systems.

The Role

The National Transport Authority wishes to recruit a suitably experienced individual for the position of NGAVL Senior Technical Analyst to provide technical oversight of the Trapeze NGAVL solution. The successful candidate will be required to fulfil the following principal duties and responsibilities.

Duties and Responsibilities

Reporting to the Head of Transport Technology Systems, the principal function of this role is to oversee the ongoing development and enhancement of the NGAVL systems and solution, including the development and introduction of ITxPT services for integration with the Next Generation Ticketing (NGT) system.

The individual appointed to this role shall be the expert on the configuration and operation of the Trapeze IDR-i3 AVL system installed on buses and central systems supporting the operation of the solution. Using this knowledge and experience, the appointed individual shall ensure appropriate technical oversight of changes to the NGAVL solution post go-live, including being responsible for specifying potential changes and investigating any issues with the solution.

The individual shall also assist on related initiatives (e.g., depot management systems, bus electrification systems, legacy ticketing systems) as required from time to time.

In addition, the individual shall support the Transport Technology Operations Team in the ongoing contractual management of the supplier and the monitoring and reporting of the Key Performance Indicators and Service Level Agreements applying to the NGAVL solution provider.

Key Accountabilities

Oversees the development and enhancement of the NGAVL solution post-go live.
Ensures that the NGAVL supplier successfully integrates with the NGT system using ITxPT compliant protocols and support the NGT project on an ongoing basis.
Acts as the primary technical contact for the NGAVL solution for any issues and to identify any defects or flaws and the solutions to such issues.
Reviews the technical design of changes to the NGAVL systems provided by external suppliers and ensure that the proposed designs meet the NTA's technical requirements and specifications.
Proposes and defines a technical roadmap for enhancements, aligning with the NTA's objectives.
Initiates change requests by securing internal buy-in for implementing changes and enhancements.
Leads the test and validation processes post enhancement implementations/upgrades.
Liaises with internal teams (i.e. Operations Team) and other departments (e.g. ICT, PMO) as required to ensure implementation of the appropriate technical changes.
Brings expertise and technical leadership to solve problems and technical challenges.
Provides technical input into testing strategies, ensuring comprehensive test coverage for enhancements and defect fixes.
Identifies innovation opportunities including proof-of-concept developments, technology trials and other developments or enhancements that could improve the solution.
Documents the solution and trains others so that the Transport Technology department can handle issues more effectively in the future.

Note: The functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. The person appointed requires the flexibility to fulfil other roles and responsibilities at a similar level within the Authority.

Please note: In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages.

Each candidate must meet the following requirements at the time of the competition closing:

Hold a minimum of a NFQ level 7 qualification in a relevant discipline, being software engineering, electrical/electronic engineering or information technology;
Have at least 7 years' satisfactory experience of configuration and testing of AVL systems, with at least 3 of these years being in a management role;
Have sufficient experience of AVL on-bus hardware diagnostics;
Have sufficient experience of ticketing systems in a transit environment;
Have hands on experience of data formats used for AVL (e.g. GTFS) and bus operations (e.g. VDV);
Have experience of outsourced systems development and implementation projects as a client technical representative; and
Have experience of software test planning and testing of AVL systems.

Please note: Should further shortlisting be required after essential criteria above, a selection of the following may be assessed.

The ideal candidate will also:

Have substantial experience of technical analysis and ability to write technical specifications suitable for implementation by external suppliers;
Have knowledge of ITxPT protocols and their applicability to on-bus systems;
Have experience of analysing and reporting on the accuracy of vehicle location data;
Have knowledge of bus performance monitoring systems using data generated by AVL systems; and
Excellent interpersonal, oral and written communication skills, with the ability to effectively advocate for the Systems Team and explain complex technical information clearly and precisely to non-technical senior colleagues, technical colleagues, and external suppliers.

Remuneration

Salary Grade: Engineer Grade I

Personal Pension Contribution (PPC) rate. This salary is payable to an individual who is required to make a personal pension contribution (PPC) to their main pension (in general those persons whose initial appointment to the Public Service is on or after 6th April 1995).

Non Personal Pension Contribution (non-PPC) rate. This salary is payable to an individual who is not required to make a personal pension contribution (PPC) to their main pension scheme.

Annual Leave: 30 days per annum. This leave is on the basis of a five day week and is exclusive of the usual public holidays.

Note:

entry will be at point 1 of the scale and will not be subject to negotiation;
different pay and conditions may apply if, immediately prior to appointment the appointee is already a serving Civil Servant or Public Servant;
the rate of remuneration may be adjusted from time to time in line with Government pay policy.

Contract: Permanent Contract

Probation: There is a 6 month probationary period which may at the discretion of the CEO be extended to 10 months.

Selection Process

Prior to completing your application please read the Important Candidate Information Booklet on our careers page here: www.nationaltransport.ie/about-us/careers

How to Apply

Please submit your application in one single word document or PDF referencing the title of the role you wish to apply for in the subject of the email to ntacareers@rsmireland.ie with the following:

A comprehensive cover letteroutlining why you wish to be considered for the post and where you believe your skills and experience meet the requirements for the role of Senior Technical Analyst;
A comprehensive CV (not to exceed 3 pages); and
A fully completed Key Achievements Form (attached).

Please note that omission of any or part of the 3 requested documents, as set out above, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.

Closing Date

The closing date and time for applications is strictly 12pm (noon) on 15th August 2025. Applications received after the specified deadline cannot be accepted.

If you do not receive an acknowledgement of receipt of your application within 2 working days of applying, please email ntacareers@rsmireland.ie.

Seniority level

Seniority levelNot Applicable

Employment type

Employment typeFull-time

Job function

Job functionInformation Technology
IndustriesGovernment Administration

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