Insurance Agent Personal Lines

3 weeks ago

Newtown, Ireland Total Talent Full time

New opportunity for a Personal Lines Insurance Executive to join a well-known leading insurance brand in Tullamore/Birr.

This is a permanent position with a salary of €34,000 on offer with an excellent commission structure in place for additional earnings.

There are also excellent benefits and opportunities for growth and development.

The Job:

Sales and Activity Management:
  • Work with team manager on call flows and volumes of calls.
  • Dealing with web and queries from clients and close out sales across a suite of products.
  • Coach customers through the sales process, providing benefits and covers.
  • Outbound to potential customers to advise of products and covers available and close out sale.
  • Work on specific campaigns with the team manager on driving additional sales.
Customer Relationship Management:
  • Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments.
  • Deal with any issues that customers may have with queries, quotes etc.
Customer Service:
  • Portray a professional image to meet or exceed customer service standards.
  • Take personal responsibility for delivering the highest level of accuracy and quality in your work.
  • Deal with requests and enquiries from customers, staff and management in a professional and timely manner.
Team Collaboration:
  • Working as part of a team environment to ensure all customer needs are met.
  • Working together to ensure the team is on track to meet monthly and yearly targets.
Compliance:
  • Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards.

Requirements:

  • Preferable to have a strong sales or customer service background.
  • At least 1 year relevant Insurance experience.
  • Compliant with the Central Bank Minimum Competency Requirements - APA (Personal General Insurance) as a minimum requirement with a willingness to progress to further educational qualifications as required.
  • An enthusiastic and flexible approach.
  • The ability to work in a fast-paced, constantly evolving environment.
  • Strong IT skills. Relay/Applied knowledge an advantage.

Person Specification:

  • Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
  • The ability to prioritize workloads and adapt to unforeseen events.
  • A good degree of personal organization and a structured approach to time and resource management.
  • Commitment to their own professional development.
  • Sales driven, enjoys fast-paced sales activity.
  • Customer focused, working always with the customer first approach in line with the company's culture.
  • Demonstrate strong Product & Technical Knowledge with willingness to become a product expert.
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