Claims Assessor

2 weeks ago

Dublin, Dublin City, Ireland Irish Life Group Services Limited Full time
Claims Assessor - Income Protection Claims - Irish Life Financial Service Permanent Full Time

Location: Dublin, IE

  • Full Time Permanent position
  • Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

If you have several years of experience assessing and managing income protection claims and strong analytical reasoning / decision making capabilities, this could be the perfect opportunity for you

Irish Life Financial Services (ILFS) manages employee benefits for corporate customers. We are the group pension market leader in Ireland, providing assurance and pension benefits to over 500,000 employee and Affinity Group members.

Irish Life is one of the leading Income Protection providers in the Irish Market, and is responsible for paying approximately 2,400 claims each month. Income Protection is payable to insured employees, replacing part of their income during long term absence from work through sickness or injury.

If you are successful in your application, you will report to a Team Manager and will be required to make decisions on large and complex income protection claims. For hard-working and ambitious individuals, employment with Irish Life could take you anywhere.

The Claims Assessor role will include the following responsibilities
  • Assessing new claims and deciding on medical and financial requirements
  • Making decisions on new claims when all evidence has been received
  • Calculating claim benefits and managing the ongoing payment of claims
  • Reviewing existing claims to ensure the definition of disablement continues to be met
  • Considering rehabilitation opportunities for claimants
  • Corresponding with Brokers, Employers, Claimants and Doctors
  • Developing a high level of technical and medical expertise
What we are looking for…the ideal candidate will have
  • A number of years of relevant experience in Income Protection claims
  • Strong analytical reasoning and decision making capabilities
  • Highly developed interpersonal and communication skills
  • Demonstrated commercial awareness
  • A track record of displaying a positive, solution focused attitude
  • An organised approach and delivers on any promises made
  • An interest in ongoing developments in relevant medical care & rehabilitation options
  • Knowledge of the Risk, Control and Regulatory Environment relevant to this role and ensure control mechanisms are in place to prevent any risk arising
  • Qualified or grandfathered status in respect of Claims Assessing under the Minimum Competency Code.

Fitness & Probity

This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank.

About us

Irish Life is one of Ireland's largest financial institutions with a presence across a range of financial services markets. We are one of Ireland's leading financial services groups with over 1.5 million customers. For over 80 years, we've been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.

It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.

We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

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