Director of Corporate Services

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Title: Director of Corporate Services

Reporting to: Chief Operating Officer (COO)

Department: COO Office

Location: 15 Hogan Place, Dublin 2, D02 DK23, / Hybrid

Contract type: Full time / permanent

Hours of work: 35 hours, Monday to Friday. Evening and weekend work is required

Application Closing date: Monday 11th August Noon

About The College

The Irish College of GPs is the professional body for general practice in Ireland. Please visit our website for more information: Irish College of GPs

The Irish College of GP's is an equal opportunities employer. We are committed to ensuring that all job applicants and employees receive equal treatment regardless of gender, civil status, family status, sexual orientation, religion, age, disability, race, membership of the Traveller community, or any other protected characteristic under Irish equality legislation. We are committed to making reasonable accommodations to enable applicants to participate in the job application and interview process. Please email hr@icgp.ie to confidently discuss any accommodations required.

Job Purpose

This is a new, and highly impactful senior post that will facilitate the development and management of the College's corporate services and enhance the overall membership experience. Working alongside the Chief Executive Officer and reporting to the Chief Operations Officer, this role is pivotal in ensuring that the College's governance, compliance arrangements and support functions (HR, IT and Finance) are efficiently organised, reflective of best practice and aligned to the College's Strategy.

This is a highly skilled and varied senior role, designed to support the CEO and COO in driving the execution of the College's strategy across the organisation and ensure that leadership priorities are actioned and sustained.

This post will oversee the College's framework for monitoring and reporting compliance with all relevant legislative and regulatory requirements and will also ensure the College has robust risk management, policy frameworks and documentation in place that are fully operational and up to date. The individual will work with the College CEO and COO to drive a culture of innovation, accountability and working to the highest of professional standards.

This is a varied and interesting new role that will provide a great opportunity for an ambitious individual working in an organization at a time of significant growth and development. It will provide an opportunity for the right career-minded person to shape a new role in a growing organisation and will have extensive exposure to senior leadership and strategic decision-making. The role requires strategic thinking and judgement, operational agility, and comfort with navigating ambiguity and adapting to shifting priorities. It also requires an individual with a "can do" attitude, who enjoys working in a people orientated organisation and is comfortable making the tough decisions, when required.

Key Result Areas (KRAs)

• Strategic Planning and Execution
  • Act as a strategic partner and assist the CEO and COO to execute the College's strategic initiatives.
  • Prepare briefings, tracks goals, measure KPIs and ensure alignment across all College departments.
  • Provide strategic leadership across the corporate services functions.
  • Where possible, identify savings and efficiencies from an operational perspective.
  • Develop and implement corporate policies, operational frameworks, and service delivery models aligned with College KPIs.
  • Serve as a trusted advisor to the CEO, COO and Senior Leadership Team on operational, financial, HR, legal and IT matters.
• Project Management
  • Oversee high-impact, cross-functional projects with strong task coordination. This will include supporting the CEO and COO on cross functional departmental projects; membership focused initiatives and assessing potential for collaboration with external stakeholders.
• Stakeholder Engagement
  • Filter communication, handle internal and external correspondence and prepare reports.
  • Strengthen cohesion across departments by improving planning, communication and cross functional collaboration to enhance the GP membership experience.
  • Prepare Board/executive-level/stakeholder presentations, reports, and briefings for internal and external stakeholders.
• Operational Excellence
  • Drive and improve internal processes, including AI integration and facilitate decision-making.
  • Facilitate Senior Leadership and Operations Team meetings, setting agendas, capturing actions, tracking and driving execution.
  • Enable the CEO and COO to operate at maximum impact by managing strategic workflows, priorities, and time.
  • In association with the finance team, ensure financial policies, controls, and risk management frameworks are robust and effective.
    
    
  PERSON SPECIFICATION
  
  Qualifications Experience
  • A relevant third level or professional qualification at Master's level and/or a minimum of proven 8 years' experience in senior governance, operations, financial, project and/or business management role in a complimentary function.
  • Proven prior experience in one or more of the functional areas of Corporate Governance, Risk Management, Compliance, Data Protection, Project Management or Quality Assurance relevant to similar entities (Charity, Limited Company).
  • Extensive experience in drafting accurate, accessibly written and concise policies, reports and presentations.
  • Excellent interpersonal communication skills, writing and editing abilities and attention to detail.
    
    
  Technical competencies
  • Advanced user of MS Office Suite especially PowerPoint, Excel and Word.
  • Familiarity with financial concepts and accounting presentations.
  • Excellent ICT skills with capacity to leverage technology and data to increase efficiency.
    
    
  Behavioral Competencies
  • Strategic mindset.
  • Exemplary organisational, multi-tasking and project management capabilities.
  • Strong work ethics, personal drive, and commitment to attaining results.
  • Ability to work effectively on own initiative and collaborate with all internal teams, Board and committees.
  • At ease with problem-solving, analysing and interpreting complex information, making recommendations and contributing to decisions.
  • Proven highly motivated, energetic, and results-driven team player.
  • Highly developed communication skills - written, visual, and verbal - with an ability to adapt tone and content for different audiences.
  • Comfortable navigating ambiguity and switching between strategic thinking and hands-on execution.
  • Trustworthy and discrete.
    
    
  Why join the Irish College of GPs?
  • Competitive Salary
  • Generous annual leave which increases with years of service.
  • City Centre Location – Modern Dublin office near Grand Canal Dock.
  • Career Growth – Join a fast-growing organisation with development opportunities.
  • Hybrid Flexible Work – Enjoy flexible hours and remote work options.
  • Learning Development – Access training, continuous professional development, and leadership programmes.
  • Sustainable Commuting – Cycle to Work and TaxSaver travel schemes.
  • Wellbeing Support – EAP access, wellness initiatives, and onsite gym.
  • Inclusive Culture – Committed to Wellbeing, Inclusion, Diversity and Equity (WIDE). Currently hold Investors in Diversity Silver award and working towards our Gold Award with the Irish Centre for Diversity.
  • Recognition – Service awards and employee appreciation initiatives.
    
    
  For additional information and / or a confidential discussion on the role, please contact Beccy Cameron, HR Director at Beccy.cameron@icgp.ieSeniority level
  • Seniority levelExecutive
  Employment type
  • Employment typeFull-time
  Job function
  • Job functionBusiness Development and Sales
  • IndustriesHigher Education

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