Reservations Agent

2 days ago

Cork, Cork, Ireland TN Ireland Full time

Social network you want to login/join with:

Reservations Agent, faithlegge, county waterford, ie

col-narrow-left

Client:

Faithlegg Hotel

Location:

faithlegge, county waterford, ie, Ireland

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

afa814ec693a

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

col-wide

Job Description:

Working with the reservations manager and team, the ideal candidate for this role will be a confident, organised person who has excellent attention to detail and excellent guest care. A flexible attitude towards working hours is essential as midweek and weekend work is involved.

The Role:

Working with the reservations team to deliver excellent guest care, ensuring that the switchboard operation is conducted efficiently and professionally at all times, while assisting in the day-to-day running of the reservations office. The successful candidate will be required to:

  • Ensure a professional, friendly, and courteous service to all guests;
  • Work varying shifts 5 days over 7;
  • Promote the facilities and services offered by the resort;
  • Ensure that service is delivered according to established standards;
  • Accurately take bookings for outlets using the relevant system;
  • Communicate all information to relevant parties in a timely manner;
  • Develop strong working relationships with colleagues within your department and related departments.

The ideal candidate will have:

  • At least 2 years of experience in a similar role;
  • Excellent written and oral communication skills;
  • Proficiency in Microsoft Office applications;
  • Exceptional guest care skills and attention to detail;
  • Self-motivated, trustworthy, enthusiastic, and polite;
  • Ability to complete projects and tasks within specified timeframes;
  • Knowledge of Opera Fidelio and channel management/revenue management tools is a plus;
  • Ability to upsell all resort departments;
  • Ability to work independently and as part of a team.
#J-18808-Ljbffr

  • Reservation Agent

    3 weeks ago

    Cork, Cork, Ireland The iNUA Hotel Collection Full time

    Radisson BLU hotel, Athlone - Reservation Agent - Join Our Welcoming TeamDo you enjoy exceeding guest expectations and creating memorable experiences? Are you organised, detail-oriented, and thrive in a fast-paced environment?If so, we invite you to apply for the exciting opportunity to join our team as a Reservation Agent at our hotel, part of The iNUA...

  • Reservation Agent

    3 weeks ago

    Cork, Cork, Ireland The iNUA Hotel Collection Full time

    Hotel Reservation Agent - Join Our Welcoming TeamDo you enjoy exceeding guest expectations and creating memorable experiences? Are you organised, detail-oriented, and thrive in a fast-paced environment?If so, we invite you to apply for the exciting opportunity to join our team as a Reservation Agent at our hotel, part of The iNUA Collection.About the Role:As...

  • Reservation Agent

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    Job Title: Reservation AgentWe are seeking a highly skilled and organized Reservation Agent to join our team.

  • Reservations Agent

    2 weeks ago

    Cork, Cork, Ireland The River Lee Full time

    The River Lee, CorkThe River Lee is 'The Modern Face of Cork in the Heart of the City'. Cork, Ireland's 'second city', is a lively cultural centre. The River Lee is one of Cork's leading business and social destinations comprising 182 bedrooms, NRG Fitness, 8 meeting & event spaces, The Mirror Room and The River Club restaurant/bar and riverside terrace.The...

  • Reservations Agents Wanted

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    Reservations AgentAbout the RoleWe are seeking a friendly and efficient Reservations Agent to join our Front Office team. As a key member of our team, you will be responsible for handling guest reservations, coordinating with the front office to ensure smooth check-ins, and delivering excellent guest experiences.This role requires strong written and verbal...

  • Reservations Coordinator

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    **Job Title:** Reservations AgentWe are seeking a highly organized and friendly individual to join our Front Office team as a Reservations Agent. As the first point of contact for our guests, you will be responsible for handling reservations efficiently, coordinating with the front office to ensure smooth check-ins, and delivering exceptional guest...

  • Reservations Coordinator

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    About the RoleThe Reservations Agent is a full-time position responsible for handling guest reservations and coordinating with the front office to ensure smooth check-ins and superior guest experiences.This role requires a friendly voice who can efficiently handle guest inquiries, provide information about the hotel's facilities, local area, and more. The...

  • Reservations Agent

    4 weeks ago

    Cork, Cork, Ireland Dromoland Castle Hotel & Country Estate Full time

    Dromoland Castle Resort, one of Ireland's most prestigious five-star hotels is recruiting for positions within our Reservations team. The successful individual will be the first point of contact for our guests, assisting with bookings, providing excellent customer service, and offering them information, answering their queries, and assisting with bookings in...

  • Reservation Experience Coordinator

    1 day ago

    Cork, Cork, Ireland beBee Careers Full time

    Exceed Guest Expectations as a Reservation AgentJob SummaryWe are seeking a highly skilled and organized Reservation Agent to join our team. As the first point of contact for valued guests, you will play a crucial role in ensuring a smooth and enjoyable stay.About the Role:You will process reservations via phone, email, and online channels, providing...

  • Reservation Service Coordinator

    5 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Hotel Reservation AgentA career as a Hotel Reservation Agent offers the opportunity to work in a fast-paced environment, exceeding guest expectations and creating memorable experiences.You will be responsible for processing reservations via phone, email, and online channels, providing exceptional customer service and ensuring a smooth and enjoyable stay for...