Program Manager

Overview

As a Licensing Operations Program Manager, you will work with the Licensing Product Managers & development teams to implement and support the licensing functionality required in support of NetApp's hardware and software portfolio. This will include leading a cross functional/divisional team through the end to end Software development lifecycle using Agile practices.

Responsibilities

• Software licensing evaluation enablement – work closely with product managers, product engineering to deliver product evaluation & licensing offerings and solutions from end-to-end
• Strategize and plan new product offerings, integration of business systems and transitions of applications
• Optimize business processes – continuously work across business stakeholders and team to improve business processes and solutions
• Manage the day-to-day program operations for our Licensing management system & Portal
• Organize and lead with internal and external teams (legal, product engineering, IT, vendor) on the integration of internal/external integration of tools and requirements
• Lead agile software development team (UX, UI, back-end developers, QA) and provide UAT for new product offerings and sustaining projects
• Licensing Support – provide NetApp Support Team guidance on complex licensing issues
• Maintain core initiatives and sustaining roadmap to manage schedule, issues, risks, dependencies, and resource planning

Qualifications

• Experience in licensing domain, ideally with an Enterprise software or hardware organization
• Ability to navigate ambiguity and work well across multiple cross functional teams
• Experience with perpetual licensing models consumption, subscription and or Cloud based licensing infrastructures
• Strong analytical skills and ability to work both independently and lead cross functional teams
• Excellent verbal and written communications skills; presentation, customer service, business, and negotiation skills
• Ability to build strong working relationships across all levels of the organization, including in person and remote workforce
• Ability to function well in a fast-paced, dynamic environment with competing priorities
• Experience with end to end software development programs
• Proven track record of leading & developing high performing teams in an Agile development process
• Demonstrated knowledge of setting up, implementing, & maintaining Kanban boards & Agile processes

Education and Experience

• Bachelor's degree in business administration, engineering, or a related analytical field
• At least three years of experience in a licensing implementation, licensing management and or licensing strategy position with an Enterprise Technology vendor
• 3-5 years of program/project management experience leading teams in an Agile environment

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world\'s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

Benefits and Compensation

The salary offered will be determined by the candidate\'s location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

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