Clinique, Counter Manager, Full Time, Permanent

4 days ago

Limerick, Limerick, Ireland Brown Thomas Arnotts Full time
Overview

We are hiring for the Clinique, Counter Manager, Full Time, Permanent role at Brown Thomas Arnotts. This is a dynamic leadership position to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Responsibilities
  • Lead, coach and develop the team of Sales Associates to achieve all sales, customer service and operational targets.
  • Create and execute an agile business plan to recruit and retain customers through strategic targeting, in-store events, exceptional customer relationship management and leadership of a high performing team.
  • Be accountable for the store's performance and operate as the chief executive officer of your store in day-to-day decisions.
  • If you are an ambitious self-starter with a flair for business planning and coaching others to reach their potential, this role provides a path toward a long-term career with a leader in prestige beauty.
Qualifications / Knowledge
  • Retail sales experience
  • Team leadership
  • Degree of experience dependent on business/store size
  • Experience in strategic planning and execution
  • Ability to develop financial plans and manage resources
  • Working knowledge of a computerised system including email, Microsoft Excel
  • Effective verbal and written communication skills; excellent interpersonal skills
  • Quality customer service skills; skilled at winning people over
  • Results oriented with high drive to meet objectives and standards
  • Pursue goals beyond what is required or expected
  • Senses others\' development needs and bolsters their abilities
  • Anticipates, recognises, and meets customers\' needs
  • Handles difficult and tense customer service situations with diplomacy and tact
  • Guides the performance of others while holding them accountable
  • Cultivates and maintains extensive informal networks
  • Models team qualities like respect, helpfulness, and cooperation
  • High attention to detail and organisational skills
  • The ability to work autonomously and contribute to the team
  • Proactive and positive approach to work and tasks
  • Confidentiality, tact, and discretion when dealing with people
Know How We Work

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Industries
  • Retail

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