Senior Solution Engineer, Enterprise- DACH

Overview

Senior Solution Engineer, Enterprise- DACH (f/m/d) at Contentful. The role is a close partner to the sales team and owns key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and work with teams around the world, from visionary brands to innovative digital agencies.

What to expect

This is a customer-facing role with travel up to 50% to the office and/or customer locations. You will work directly with our Enterprise Account Executives to support DACH customers, help prospects understand what's possible with Contentful and how it compares to older legacy technologies, and validate requirements against our platform. You will create product demonstrations and assist with technical evaluations to show how Contentful solves business problems and integrates into a prospect's technology stack. You will communicate prospect and customer needs and product feedback to product management, marketing, and sales. You will collaborate with Solution Architects and Customer Success Managers to ensure newly-signed customers successfully implement and launch their projects with Contentful.

Responsibilities

• This is a customer-facing role with travel up to 50% to the office and/or customer locations.
• Work directly with Enterprise Account Executives to support DACH customers.
• Support the sales team in helping prospects understand Contentful's capabilities and how they compare to legacy technologies.
• Understand prospects' project requirements, validate them against Contentful's platform, and identify/mitigate technical and business risks.
• Create product demonstrations and assist with technical evaluations to demonstrate how the platform solves identified business problems and integrates into a prospect's tech stack.
• Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
• Collaborate with Solution Architects and Customer Success Managers to ensure successful implementation and launch of projects.

What you need to be successful

• Fluency in English and German
• Desire to work in a fast-paced environment across multiple opportunities and teams
• 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery using marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
• Strong presentation skills with the ability to convey business and technical knowledge to both marketing-focused and technical-focused personas
• Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.)
• High emotional intelligence to navigate meetings with multiple stakeholders
• Curiosity about how technology drives change and how it translates into business value

Highly Desired But Not Essential

• Experience with Content Management Platforms or similar MarTech
• Experience with solution selling methodologies and/or value-based selling
• Understanding MACH concepts and composable architectures and how they relate to Contentful's product

What's in it for you?

• Join an ambitious tech company reshaping how people build digital experiences
• Stock options for employees
• Fertility and family-building benefits
• Strong focus on work-life balance with generous paid time off and various leave types
• Time off to care for your growing family
• Personal education budget to grow in your career
• Access to virtual and in-person events for learning and networking
• Annual wellbeing stipend
• Monthly mobile/communication stipend and hardware upgrade reimbursement
• New hire equipment stipend for hybrid or distributed work

About Contentful

Contentful is a leading digital experience platform that enables dynamic personalization and real-time experimentation for more than 4,200 organizations worldwide. We are an equal opportunity employer welcoming diverse backgrounds and experiences. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender identity, age, disability, or unemployment status. If you need reasonable accommodations during the application process, please contact the recruiting team.

By applying, you acknowledge the Contentful Candidate Privacy Notice and consent to the collection, processing, use, and storage of your personal information as described.

#J-18808-Ljbffr

---