Hotel Receptionist

4 weeks ago

Dublin, Dublin City, Ireland Bracken Court Hotel Full time

Hotel Receptionist at the 4*Bracken Court Hotel, Balbriggan, Co. Dublin

The Bracken Court Hotel is currently seeking to recruit an experienced hotel receptionist to join our professional front desk team. If you have the relevant experience or would like to develop your career within a 4* hotel we could have an excellent opportunity for you.

Main Duties:

  • Guest Check-in and Check-outs
  • General reception administration duties/reports
  • Directing all calls coming into the front desk to relevant departments within the hotel
  • Liaising with housekeeping in relation to specific room requests
  • Reservations
  • Ensuring guests receive excellent customer service from the front desk at all times

Requirements:

  • A minimum of 1 - 2 years' experience in a similar role within a 3/4* hotel is desirable but is not essential.
  • Must be computer literate i.e. word & excel
  • Must be fluent in the English Language both written and spoken
  • Must be enthusiastic and a quick learner
  • Excellent customer care skills
  • Excellent communications skills
  • Excellent people skills
  • Must be able to work as part of a team and on own initiative
  • Must be available to work a combination of shifts both early and late

Benefits:

  • Free Parking
  • Group Pension Scheme
  • Group Health Insurance (Reduced Rates)
  • Excellent Training Opportunities
  • Staff Reward & Recognition Initiatives
  • Staff Meals
  • Employee Assistance Programme (EAP)

Skills:
Excellent Customer Service Skills Guest Management Reservations Hotel Reception Guest Assistance Teamwork

Benefits:
Free Parking Staff Meals Training & Development Career Progression EAP Scheme Group Pension Scheme

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