Line Manager

3 weeks ago

Limerick, Limerick, Ireland Tesco Hungary Full time

Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland's Shoppers a Little Better Every Day. We aim to create an emotional connection with our customers and colleagues, making their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individual talents and supporting professional growth in a dynamic environment that values strong leadership and entrepreneurial attitudes.

THE ROLE

Tesco Ireland is seeking a Line Manager who will support and lead a department and team to deliver the best shopping experience for our customers. Reporting to the Deputy Manager, this role ensures we serve Ireland's shoppers a little better every day.

  • Create an inspiring and welcoming environment for colleagues and customers
  • Be responsible for the store when the Store Manager/Deputy Manager are absent
  • Ensure team members are fully trained and validated in their roles
  • Foster two-way communication and a culture of trust
  • Coach and manage colleagues to meet daily priorities and deliver excellent customer service
  • Review reports and systems to implement improvements for customers and colleagues
  • Promote a culture of zero food waste by managing date codes and food safety
  • Recruit passionate colleagues committed to customer service
  • Understand and deliver the store's cleaning specifications
  • Manage stock control, warehouse layout, and routines to ensure first-time accuracy
  • Address incorrect pricing, overcharges, refunds, and labelling routines to ensure correct customer charges
  • Manage front-end operations to minimize queues
  • Recognize and provide feedback on colleagues' service performance

The ideal candidate for the 'Line Manager' role will demonstrate:

  • Passion for delivering the right experience for customers and colleagues
  • Adaptability and agility in thinking
  • Ability to deliver key objectives in a fast-paced environment
  • Being a go-to person for departmental queries
  • Influencing skills at senior levels
  • Previous retail experience in a similar role (preferred)

Our vision at Tesco is to become every customer's favorite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". We are committed to responsible and sustainable business practices, supporting over 21,000 community groups, raising €7.5 million for medical equipment, and providing nearly 15 million meals to those in need.

Since 1997, Tesco has operated in Ireland with 163 stores and over 13,000 employees, supporting approximately 45,000 jobs. We partner with over 500 Irish suppliers, supporting nearly 13,000 farming families, and are the largest buyer of Irish food and drink globally, purchasing €1.6 billion annually. Our products have received numerous awards, reflecting our commitment to quality.

We foster an inclusive culture where everyone feels able to be themselves. Diversity is celebrated and valued, and we support flexible working arrangements to accommodate life's different needs. For more information on accessibility support, visit http://roi.tesco-careers.com/accessibility/.

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