Technical Support Analyst

4 weeks ago


Cork, Ireland PSC Biotech Full time
  • Industry Pharma/Biotech/Clinical Research
  • Work Experience 4-5 years
  • City Cork
  • State/Province Cork
  • Country Ireland
Job Description

About PSC Biotech

Who we are?

PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and Regulatory Inspections, pharmaceuticals contract manufacturing professionals, and metrology services to our clients.

‘Take your Career to a new Level’

PSC Biotech disrupts the conventional consultancy model by aligning our EVP as one of the unique selling point which includes the opportunity to work with the most talented cohort of like-minded professionals operating in the Pharma/ Biotech Industry. We offer a permanent contract of employment giving exposure of working in Top Pharmaceutical client sites in a diverse-cultural work setting.

Employee Value Proposition

Employees are the “heartbeat” of PSC Biotech, we provide unparalleled empowering career development though Learning & Development in-house training mentorship through constant guidance to facilitate career progression. We believe in creating high performing teams that can exceed our client’s expectations with regards to quality of all scalable and business unit deliverables, staying under budget and ensuring timelines for our deliverables are being met.

Job Title: Technical Support Analyst

Purpose of Role:

Our Laboratory Operations Technical Integrated Process Team(Lab Ops Tech IPT) is a group made up of wide and diverse areas of expertiseincluding instrumentation specialists, process engineers, validation experts,microbiologists, quality specialists and digital & system specialists.This team is at the forefront of ourlaboratory transformation journey and is currently recruiting for a TechnicalSpecialist especially with Microbiology experience.

Requirements

Position Responsibilities:

· Provide technical direction for the Lab OpsMicrobiology team on day-to-day issues.

· Ensure compliance to all relevant procedures andpractices and ensure recommended improvements are implemented.

· Troubleshoot technical issues and leadinvestigations through scientific problem-solving approaches.

· Partner with cross functional groups to supportchange management to implement process improvements.

· Ensure compliance with site EHS policy, cGMP andother business regulations and participate in risk assessments, audits,regulatory inspections and incident investigations.

· Ensure the highest Quality, Compliance andSafety standards by participating and complying with our Manufacturing DivisionQuality Management System (QMS) requirements, including ownership, as relevant.

· Lead problem solving teams across all areas ofthe IPT (e.g. reliability, Safety, Quality (e.g. Deviation Management, etc).

· Lead and close process related deviations andreports.

The Technical Specialist will report to the AssociateDirector of Laboratory Operations and will be responsible for the delivery oftransformational projects in order to support & improve current LaboratoryOperations. They will be responsible for contributing to a high-performanceculture within the IPT by championing an environment of flexibility,collaboration, engagement, and teamwork.

The Technical Specialist will be expected to demonstrate ahigh level of innovation, enthusiasm for the delivery of improvement projectswithin the Lab Ops area as well as day-to-day base business support.

Work Experience:

· 4+ years’ experience in a pharmaceutical or ahighly regulated environment preferably with cGMP experience

Experience in any of the following is an advantage:

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