Customer Success Manager
2 weeks ago
The Role My client, a service provider within the non-profit sector is seeking an experienced Customer Success Manager to join their team. This is a full-time, permanent, remote position with monthly travel required. As the Customer Success Manager, you will be responsible for supporting and growing fundraising initiatives by working closely with organisations, providing guidance, promotional support, and process management while also representing the company at events. Tasks and Duties Work closely with fundraising organisations to help them grow and maximise their success. Develop and manage initiatives to attract new supporters and retain existing ones. Provide guidance and best practices to fundraisers on launching and promoting their campaigns. Analyse customer insights and implement follow-up actions to enhance engagement. Supply fundraisers with promotional materials, communication templates, and resources. Update and maintain fundraiser websites to ensure accuracy and effectiveness. Manage internal and external processes, including documentation, data tracking, reporting, and customer support. Represent the organisation at exhibitions and conferences to promote fundraising opportunities. Experience, Knowledge & Qualifications Excellent communication skills including written, verbal, presentation and active listening. Extensive data management and analysis skills. Strong IT skills with proficiency in MS Office Suite Word, Excel, PowerPoint, Outlook. Strong attention to detail and accuracy. Previous experience in client/stakeholder management is preferred, Experience within the Not for Profit sector is a distinct advantage. Full Irish License & own vehicle. For further information please contact Sabrina Carroll at FRS Recruitment Skills: Client Management Fundraising Non-profit Account Management Relationship Management Benefits: Work From Home
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Strategic Customer Success Manager
4 weeks ago
ireland Semrush Full timeStrategic Customer Success Manager (Global Customer Success Retention)Customer Success location_on IrelandHi there!We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our Strategic Customer Success Manager role for those who can find a common...
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Enterprise Customer Success Manager
4 weeks ago
ireland Poppulo Full timeAre you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid...
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Customer Success Manager
4 weeks ago
ireland Progress Software Corporation Full timeWe are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives...
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Associate Customer Success Manager
3 weeks ago
skibbereen, waterford city metropolitan district, ireland Cyara Full timeGet AI-powered advice on this job and more exclusive features.Cyara is the world's leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot...
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Associate Customer Success Manager
4 weeks ago
skibbereen, waterford city metropolitan district, ireland Cyara Full timeGet AI-powered advice on this job and more exclusive features.Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot...
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Principal Customer Success Solutions Consultant
4 weeks ago
ireland Inspectorio Full timePrincipal Customer Success Solutions ConsultantAbout InspectorioInspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.Our innovative platform seamlessly connects and digitizes supply chain...
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Customer Service Manager
3 weeks ago
ireland ServisBOT Inc. Full timeIf you must spend 40 hours a week working, you want to make sure you’re working with pretty fantastic people doing some pretty amazing things. That’s why at ServisBOT we seek team players that are self -starters, uncompromisingly resourceful and extraordinarily passionate about technology and improving customer experience. If this sounds like you, we...
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Customer Experience Manager
4 weeks ago
ireland Tesco Ireland Full timeAbout the roleTesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland’s Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to...
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Customer Assistant
4 weeks ago
ireland Tesco Ireland Full timeAbout the roleWe pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate...
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Technical Customer Support
4 weeks ago
ireland Zoom Full timeWhat You Can ExpectYou will support our Workvivo customers with queries, troubleshooting, and building out a repository of helpful resources. You will build an extensive knowledge of the Workvivo platform and act as Voice of the Customer. This role also works with our Product team sharing customer insights to improve the Workvivo product.About The...
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Customer Care Executive
3 weeks ago
ireland Three Ireland (Hutchison) Limited Full timeCustomer Care ExecutivePermanent Contract (37.5 hours P/W)At Three Ireland, Customer Care Executives have a key contact with our customers; they’re the voice of our organisation. Join us, and BePhenomenal.Each day is filled with customers, each with different needs and challenges. Working tirelessly to provide a stellar experience while resolving issues,...
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Spc, Customer Service
3 weeks ago
ireland Smurfit Westrock plc Full timeJoin to apply for the Customer Services Assistant role at WestRock CompanyJob Title:Customer Services Assistant - Fixed Term Contract 1 yearReports to:Customer Services ManagerJOB PURPOSE:This Job Description is intended as a guide to the type of role the Job Holder is expected to perform. As the nature of our business can vary with changes in customer...
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Customer Service Representative
4 weeks ago
ireland Europcar Mobility Group Full timeCustomer Service Representative page is loadedCustomer Service RepresentativeJob DescriptionBenefits:Competitive Salary22 days annual leaveMonthly uncapped commissionMedical refund schemeEnhanced statutory sick pay1.5% employer matched Pension schemeEnhanced Maternity and Paternity benefitsAccess to Hubex benefits and discounts platformLife Assurance x2...
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Customer Care Representative
4 weeks ago
ireland Tesco Ireland Full timeAbout the roleJoin our growing team at Tesco's Waterford Customer Engagement Centre.We are currently looking to recruit CZ/SK speaking Customer Care Representatives at our Waterford Customer Engagement Centre. Successful candidates will join at 95% of the established rate which is €13.30 per hour moving to €14.00 per hour after 12 months.Based at our...
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Customer Delivery Driver
4 weeks ago
ireland Tesco Ireland Full timeAbout the roleAt Tesco, we see the value in you – and right now we are hiring Customer Delivery Drivers to join our team. Our core purpose is to serve Irish shoppers a little better every day, and being a Customer Delivery Driver, you are the first face our customers see. Being a Customer Delivery Driver is hands-on, physical, and full of variety. No two...
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Customer Delivery Driver
4 weeks ago
ireland Tesco Ireland Full timeAbout the roleAt Tesco, we see the value in you – and right now we are hiring Customer Delivery Drivers to join our team. Our core purpose is to serve Irish shoppers a little better every day, and as a Customer Delivery Driver, you are the first face our customers see.Being a Customer Delivery Driver is hands-on, physical, and full of variety. No two...
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Customer Delivery Driver
4 weeks ago
ireland Tesco Ireland Full timeAbout the roleAt Tesco, we see the value in you – and right now we are hiring Customer Delivery Drivers to join our team.Our core purpose is to serve Irish shoppers a little better every day and being a Customer Delivery Driver you are the first face our customers see.Being a Customer Delivery Driver is hands-on, physical and full of variety. No two shifts...
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Customer Service Executive
3 weeks ago
ireland SPEEDECK Full timeCustomer Service Executive - Vintage team (Full Time) DescriptionDescriptionCampion Insurance is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range of health, life, pension,...
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Customer Service Executive
4 weeks ago
ireland SPEEDECK Full timeCustomer Service Executive - Personal Lines (Full Time) DescriptionCampion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range of health, life, pension,...
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Remote Customer Service Associate
4 weeks ago
ireland Wahojobs Full timeWhat does a Remote Customer Service Associate do?This is a work-from-home opportunity. You’ll be the first point of contact for our customers’ queries, which includes everything from order and product questions to payment matters and website guidance. Our Remote Customer Service Associates use a variety of tools to navigate, research, and review...