Sales Account Manager
1 month ago
Role overview
The Sales Account Manager will focus on maintaining and growing CarGurus’ existing customer base in the UK market through the analysis of performance data, re-negotiation of subscription rates, prospecting of potential up-sell and cross-sell opportunities, and mitigation of customer churn. Additionally, you will be responsible for active account management including onboarding your new accounts. As a seasoned sales professional, it is critical that you are persuasive and self-motivated, as you will manage your own time, set priorities, forecast your pipelines, and meet multiple monthly goals.
Our growing customer base will have various questions about CarGurus, so strong customer service skills, ability to listen and respond to dealers, and resolve all queries in a timely manner would be key for your success.
In this role, you must also be comfortable providing feedback to the larger CarGurus organisation by bringing strong analytical thinking, presentation, and problem-solving skills.
What you'll bring
2+ years of sales experience working within a target driven sales environment
Strong background in up-selling and cross-selling multiple products
Experience working in a consultative style sales cycle
Nurturing and renewals experience
Ability to negotiate and build strong rapport/relationships with clients
Developed pipeline forecasting skills
Good organisational & communication abilities
Able to adapt to change within a rapidly evolving business environment
Self-driven and passionate about cars
Automotive experience a plus
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