Customer Service
10 hours ago
We are looking to recruit a Customer Service & Sales Representative who will manage the sales and customer service experience for a base of customers within Ireland. The successful candidate will report to the Sales Manager Ireland and will be responsible for maintaining existing customer relationships and developing sales. This role is office based 8.30 to 5.00 Monday to Thursday and 8.30 to 4.00 on Fridays. Our Company Topform punches above its weight in everything we do. We are winners of SFA Export Company of the Year (twice) and Company of the Year. We have a team approach to our business and we are looking for the best talent to join our winning team. The contribution our team members can make to our business is important, but we also offer support to team members from a talented and progressive management team. In your role, you will: Ensure customer orders are correctly entered into the system. Advise customers on the product range, product features, and technical specifications. Build and improve relationships of trust with existing key account customers. Contribute to generating sales for our company through telesales. Must be comfortable working independently and making minor decisions without direct supervision. Provide cover for the Sales Manager Ireland when required. Be creative. Generate new ideas and ways of working. Ensure high standards are maintained at all times. Pass customer feedback back to production or the management team on how to improve the organisations experience or new offerings. Develop reports and update CRM as required. Attend and participate in daily and monthly sales meetings. Other duties and project work as determined by your line manager from time to time. Your profile: The ideal candidate will be outgoing, personable, and can build rapport quickly. You will be driven, organised in your approach, and focused on giving the best customer experience. Key skills and qualities: Telesales experience. Adaptive to situations, and customer requests. Excellent IT skills. Strong communication skills. Must be able to work closely with others to collaborate on the completion of common goals. Positive work ethic with excellent attention to detail. A results driven & quality conscious individual. Management experience is desirable but not essential. Experience in a similar role would be an advantage. What we have to offer: The company offers a progressive and fun work environment where all employees have longstanding careers with the company. It is an ambitious company with a proven track record of success. We get the job done in a team environment. We seek a highly motivated individual who wishes to take responsibility for their destiny and that of the company. The existing team will offer support and are keenly interested in seeing this person succeed. Benefits: Competitive salary Company pension scheme On
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Customer Service Manager
10 hours ago
Galway, Ireland Cpl Resources Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
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Customer Service Administrator
2 weeks ago
Galway, Ireland FRS Recruitment Full timeCustomer Service Administrator-Galway City Salary: 30,000 Full-time- Permanent Contract- Office Based You will need to be available to work every second Saturday. I am seeking a dedicated and customer-focused Online Customer Service Administrator to join my client based in Galway City. The ideal candidate will ensure that all customer inquiries and...
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Customer Service Representative
10 hours ago
Galway, Ireland Collins McNicholas Full timeCustomer Service Representative required with 3 plus years experience in customer service and sales.Experience in Med Tech would be an advantage and a background dealing with corporate clients. Co Galway. The successful applicant will provide an excellent service to key account holders providing extensive contract knowledge, account information, sales...
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Customer Service Administrator
2 weeks ago
Galway, Ireland PE Global Full timeCustomer Service Administrator 6 Month Contract: This role is a fixed term contract role based in Newbridge. The successful candidate will have previous relevant experience. If appointed you will report to the site Customer Service Manager. Your role will be to deliver exceptional customer service in accordance with the company's best practices, policies,...
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Customer Service Administrator
3 days ago
Galway, Ireland PE Global Full timeCustomer Service Administrator 6 Month Contract: This role is a fixed term contract role based in Newbridge. The successful candidate will have previous relevant experience. If appointed you will report to the site Customer Service Manager. Your role will be to deliver exceptional customer service in accordance with the company's best practices, policies,...
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Customer Service Agent
2 weeks ago
Galway, Ireland Thorntons Recycling Full timeCustomer Service Agent at The City Bin Company. The primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments. Responsibilities include Delivering the highest levels of...
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Customer Service Advisor
3 weeks ago
Galway, Ireland Total Talent Solutions Full timeExcellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Galway City. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer. Tasks and Responsibilities for the Insurance Customer Service Advisor: Tasked with fostering new business growth across...
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Customer Services Agent
3 weeks ago
Galway, Ireland The City Bin Co. Full timeThe primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments. This role is based in Oranmore, Co. Galway. Responsibilities include Delivering the highest levels of care...
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Customer Service Administrator
2 weeks ago
Galway, Ireland Cregg Recruitment Full timeCustomer Service Administrator - Galway My Client, A market leader who offers companies a one-stop solution for a vast range of packaging requirements is currently seeking a Customer Service Administrator to join a busy team based in Galway. The CSA will report to the Commercial Manager and play a central role in the continuing development of our business....
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▷ Immediate Start: Customer Service Manager
21 hours ago
Galway, Ireland Cpl Resources Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
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▷ (15h Left) Customer Service Manager
6 days ago
Galway, Ireland Cpl Healthcare Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
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French Customer Service Representative New
2 weeks ago
Galway, Ireland CPL Full timeFrench Customer Service Representative – Galway City Our client, a Galway based healthcare business, seeks to hire a customer service representative with a fluency in French. This is a permanent role reporting to the customer service manager. This is an on-site role initially, with hybrid options may arise after probation period. Your primary...
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Customer Service Specialist
2 weeks ago
Galway, Ireland CPL Full timeWe are currently recruiting for a Dutch speaking Customer Service Specialist for a Galway-based Global operational hub for a large medical supplies company. As first point of contact you will support the client’s customers and key distributors across Europe. You will be responsible for order processing, problem solving, admin support for our commercial...
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Customer Service Specialist
2 weeks ago
Galway, Ireland Cpl Healthcare Full timeCUSTOMER SERVICE SPECIALIST - FRENCH/DUTCH SPEAKING My client, a Galway City based Global operational hub seeks to hire a Customer Service specialist initially on a 12-month FTC basis with a view to permanency. You will be the first point of contact to support my client’s customers and key distributors across Europe. You will be responsible for a variety...
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Customer Enablement Services Consultant
3 weeks ago
Galway, Ireland Manpower Full timeCustomer Enablement Services Consultant (French Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role...
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Customer Enablement Services Consultant
3 weeks ago
Galway, Ireland Manpower Full timeCustomer Enablement Services Consultant (German Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role...
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[Only 24h Left] Customer Service Manager New
1 week ago
Galway, Ireland CPL Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
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Customer Service Representative
1 week ago
Galway, Ireland CPL Full timeCustomer Service Representative – Late Evening Shift Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager. This is an on-site role. This is a night shift position. 5pm to 1am working hours. This role will be Monday to Friday working...
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Galway, Ireland Collins McNicholas Recruitment Full timeSpanish Customer Service Specialist Required with 2 years plus experience in customer service/order management function. Contract for 12 months. Galway city. Hybrid. Overview: The Customer Service Specialist will be responsible for a variety of tasks including order processing, problem solving, admin support for our commercial sales team and logistic...
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Dutch Speaker
2 weeks ago
Galway, Ireland CPL Full timeCustomer Service Specialist Location : Parkmore, Galway Our client , a Galway based Global Operations Hub is currently looking to hire a Customer Service Specialist, with Fluent Dutch Language skills, French language also desired. As a Customer Service Specialist you will be the first point of contact, dealing with customers across...
