Customer Services Administrator

6 days ago


Dublin, Ireland Fannin Ltd. Full time

Company description: Fannin Limited is part of DCC Vital. At Fannin, we provide the medical devices, pharmaceuticals and diagnostic products that help healthcare professionals and patients across the Island of Ireland and the UK manage illness and restore health. What we deliver is more than simply the mechanics of treatment, with our extensive range, expert knowledge and unrivalled customer care, we seek to be the best service provider of Medical Devices, Medicines, and Services to the healthcare sector. With the heritage of care giving dating back to 1829 we have a track record in medical supplies and pharmaceutical distribution to support our claims. We deliver confidence in our ability and with the backing of DCC, one of Irelands largest PLCs, we have the financial strength to sustain and develop our business which is underpinned by our dedicated workforce. Job description: Role: Customer Service Administrator (Community Care Services) Location: Aerodrome Business Park, Rathcoole, Co. Dublin Reporting To: Community Care Services Manager Contract: Fixed Term, Full Time (12 Month Contract) The Opportunity Principal Duties & Responsibilities Dealing with internal & external customer enquiries/requests Ensure that customer queries and issues are resolved promptly and thoroughly Accepting and entering customer orders Scheduling orders for delivery/collection Generating delivery/collection dockets and manifests Liaising with drivers to ensure efficient & timely delivery of product to customers Completing deliveries & collections on the system Collecting and matching proof of delivery to completed tasks Monitoring and issuing of stock to backorders Assigning calls to repair technicians Monitoring status of repair calls and chasing outstanding calls with technicians Logging and managing PPM schedule for HSE equipment Handle customer issues/complaints logging, distribution, follow up and reporting of issues Logging, preparation and issuing quotations to HSE Complete all documentation accurately and ensure tasks are compliant with appropriate procedures, SOPs and EHS regulatory requirements. Other information: Occasional requirements to work beyond normal working hours and to travel to other Fannin sites will be expected You will be expected to attend internal & external training courses. DCC VITAL IS AN EQUAL OPPORTUNITY EMPLOYER. Although the above is a description of the requirements of your job, as stated in your contract of employment, you may be required to carry out other reasonable duties as the Company may require from time to time. Profile description: Qualifications & Experience Two years previous experience in a similar role, ideally in a Service environment Experience in a busy warehouse environment would be ideal Working knowledge of SAP I.T. literate Flexible, hardworking and enjoy working with people Articulate, courteous with a friendly telephone manner Ability to work well under pressure while adhering to strict deadlines. Skills: SAP Customer focus Interpersonal skills



  • Dublin, Dublin City, Ireland Zurich Insurance Company Full time

    Customer Services Administrator – 10 month contract Zurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the...


  • Dublin, Ireland Gilligan Black Recruitment Full time

    Customer Service Administrator South Dublin - Onsite 6 Month Contract €31'000 - €33'000 An exciting opportunity has arisen for an experienced Customer Service Administrator to join a dynamic and inclusive team based Dublin 18. This role is pivotal in maintaining exceptional customer service standards in a fast-paced, ever-changing environment. Key...


  • Dublin, Dublin City, Ireland MSS Recruitment Ltd Full time

    Dogs Trust Ireland " We believe all dogs deserve to live life to the full" located in Dublin 11is currently seeking to employ a customer service administrator on a temporary week to week basis. This is not an entry level position and previous experience in a similar role is essential. What you will be doing Our dog adopter journey will rely heavily on you....


  • Dublin, Ireland MSS Recruitment Ltd Full time

    Dogs Trust Ireland " We believe all dogs deserve to live life to the full" located in Dublin 11is currently seeking to employ a customer service administrator on a temporary week to week basis. This is not an entry level position and previous experience in a similar role is essential. What you will be doing Our dog adopter journey will rely heavily on you....


  • County Dublin, Ireland TCP Group Full time

    TCP Homecare is a healthcare service provider, specialising in direct to patient services which include the dispensing and distribution of pharmaceutical products, homecare nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patients home. Role: The company is currently seeking to...


  • Dublin, Dublin City, Ireland Zurich Full time

    Customer Services Administrator – 10 month contractZurich Life Assurance plc is looking for a Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills.Successful candidates will gain a thorough knowledge of the workings of a...


  • Dublin, Dublin City, Ireland Zurich 56 Company Ltd Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Services Administrator - (Hybrid) Permanent and Fixed Term Contracts Available85365Customer Services Administrator – 10 month contractZurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what...


  • Dublin, Dublin City, Ireland Zurich 56 Company Ltd Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Services Administrator - (Hybrid) Permanent and Fixed Term Contracts Available85365Customer Services Administrator – 10 month contractZurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what...


  • County Dublin, Ireland MSS Recruitment Ltd Full time

    Dogs Trust Ireland is currently seeking to employ a customer service administrator on a temporary week to week basis. This is not an entry level position and previous experience in a similar role is essential. What you will be doing Our dog adopter journey will rely heavily on you. You will be key to ensuring our adoptions take place in an efficient way,...


  • Dublin, Dublin City, Ireland Zurich Insurance Company Limited (Ireland Branch) Full time

    Customer Services Administrator - 10 month contract Zurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the workings of a...


  • Dublin, Dublin City, Ireland Zurich 56 Company Ltd Full time

    Customer Services Administrator - (Hybrid) Permanent and Fixed Term Contracts AvailableZurich Life Assurance plc is looking for a Customer Services Administrator to focus on understanding and responding to what matters to customers.We are looking for a highly motivated individual with excellent communication skills.Successful candidates will gain a thorough...


  • Dublin, Dublin City, Ireland Zurich Australian Insurance Ltd. Full time

    Customer Service Administrator - 10 month contractZurich Life Assurance plc is looking for a Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills.Successful candidates will gain a thorough knowledge of the workings of a life...


  • Dublin, Dublin City, Ireland Zurich Full time

    Customer Services Administrator – 10 month contractZurich Life Assurance plc is looking for a Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills.Successful candidates will gain a thorough knowledge of the workings of a...


  • Dublin, Dublin City, Ireland Briggs Equipment Full time

    Opportunity: Customer Service AdministratorContract: PermanentLocation: Dublin 12Hours: Monday – Friday 40 hours per week.Briggs Equipment Group is a leading provider of asset management and maintenance solutions across Ireland and the UK.Due to continued growth within the Briggs Equipment Group, we now have an opportunity for an Administrator/Controller...


  • Dublin, Dublin City, Ireland Irish Life Group Services Limited Full time

    Customer Solutions Administrator - Irish Life Customer Solutions - Perm & FTC rolesLocation: Dublin, IEFull Time Permanent and Fixed Term positions availableHybrid role based in our City Centre officesIrish Life is part of the Great West Lifeco Group of companies, one of the world's leading Life assurance organisations.The company is currently going through...


  • Dublin, Dublin City, Ireland Irish Life Group Services Limited Full time

    Customer Solutions Administrator - Irish Life Customer Solutions- Perm & FTC rolesLocation: Dublin, IEFull Time Permanent and Fixed Term positions availableHybrid role based in our City Centre officesIrish Life is part of the Great West Lifeco Group of companies, one of the world's leading Life assurance organisations. The company is currently going through...


  • Dublin, Dublin City, Ireland Irish Life Group Services Limited Full time

    Customer Solutions Administrator - Irish Life Customer Solutions - Perm & FTC rolesLocation: Dublin, IEFull Time Permanent and Fixed Term positions availableHybrid role based in our City Centre officesIrish Life is part of the Great West Lifeco Group of companies, one of the world's leading Life assurance organisations. The company is currently going through...


  • Dublin, Dublin City, Ireland Fannin Ltd. Full time

    Company description: Fannin Limited is part of DCC Vital. At Fannin we provide the medical devices, pharmaceuticals and diagnostic products that help healthcare professionals and patients across the Island of Ireland and the UK manage illness and restore health. But what we deliver is more than simply the mechanics of treatment, we seek to be the best...


  • Dublin, Dublin City, Ireland Fannin Ltd. Full time

    Company description: Fannin Limited is part of DCC Vital. At Fannin, we provide the medical devices, pharmaceuticals and diagnostic products that help healthcare professionals and patients across the Island of Ireland and the UK manage illness and restore health. What we deliver is more than simply the mechanics of treatment, with our extensive range, expert...


  • Dublin, Dublin City, Ireland Fannin Ltd. Full time

    Company description: Fannin Limited is part of DCC Vital.At Fannin, we provide the medical devices, pharmaceuticals and diagnostic products that help healthcare professionals and patients across the Island of Ireland and the UK manage illness and restore health.What we deliver is more than simply the mechanics of treatment, with our extensive range, expert...