Colton Motors Group | Senior Service Advisor
4 days ago
ColtonMotors,establishedin1982,familyrunbusinesswhichoperatestwodealerships covering Offaly and Westmeath and holding franchises for - Ford, Mazda and SEAT. Colton Motors now wishes to recruit a Senior Service Advisorlocated in Tullamore. Job Purpose TobethefocalpointofcontactforourDealershipcustomers,requiringservicingorrepairto their vehicles. Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times. Key Responsibilities: Managing all service telephone and walk-in enquiries on behalf of the Dealership. Greeting and assisting customers, understanding their service needs and providing recommendations based on the manufacturers guidelines and the vehicles condition. Planning for incoming work and distribution to technicians that will maximise quality and efficiency. Reviewing vehicle and customer history to identify potential additional work requirements (such as recalls, or items noted at last service). Ensuring 100% adherence to the Vehicle Health Check process. Share findings with customers and prioritise necessary repairs and maintenance. Liaisingwithpartsdepartmenttoorderpartsavoidingdowntime,lostrevenueand/or customer dissatisfaction. Providing customers with accurate and transparent cost estimates for service and repairs, including parts, labour, and potential additional charges. Keepingcustomersinformedoftheprogressoftheirserviceorrepairwork,including any unexpected delays or additional repairs required. Managing the handoverand administration of Customer Service Vehicles.Explaining the work carried out on the vehicle ensuring customers full understanding and authorization. Preparing and explaining invoices to customers, collecting payments. Ensuringwarrantystandardsareadheredtoandalldocumentationiscompletebefore passing to the Service Manager for warranty submission. Ensuring a high level of customer satisfaction by addressing any concerns or complaints promptly and professionally. Managing any necessary liaison with the ServiceManagerregardingcustomerdissatisfaction.FollowupinlinewithDealership procedures. Maintaining safe working practices and abiding by the working rules and standards of the Dealership. Maintaining accurate and organised service records, includingcustomer information, vehicle details, service history, and repair orders. Raising any equipment issues with the Service Manager. Completing any other appropriate activities as specified by the Service Manager. The successful candidate will have; Minimum of 2 years service advisor experience. Previous experience in the motor industry is essential. Demonstrateastronginterestandknowledgeofthemotorindustry. CDK / Keyloop (Kerridge) and AutoVHC experience is advantageous. Be highly motivated and able to work on their own initiative. Strong communication and interpersonal skills. Excellent problem-solving and organisational skills. Ability to work in a fast paced, team orientated environment Proficiency with computer software and service management systems. Full, clean driving licence. Skills: Customer Focused Target Driven Attention to Detail Benefits Competitive Salary Ongoing Training Free Car Parking BiketoWorkScheme Savings Scheme Employee Assistance Programme 21 Days Annual Leave Bonus / KPI Structure Salary Range: 30-36K (Negotiable depending on experience IMPORTANT INFORMATION We value and thank you for your enquiry. We are committed to an honest appraisal, therefore if we have not contacted you within 5 days of your application, we have determined that your experience and skills do not match the very specific criteria required.
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Colton Motors Group | Service Manager
4 days ago
Athlone, Co. Westmeath, Ireland Colton Motors Group Full timeColton Motors is currently looking to recruit for a Service Manager to join our talented team at our Mullingar location. Previous experience in the motor trade is highly desirable and Knowledge of Keyloop (Dealer Management System) is an advantage Salary Range: 40-45K Negotiable depending on experience Requirements: To organise service activities to ensure...
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Tipperary Town, Co. Tipperary, Ireland John Corbett Motorvillage Full timeJob Opportunity:Service Advisor Location: Thurles, Tipperary Role: Full Time Are you passionate about cars and excellent customer service? Join our dynamic team as a Service Advisor at a leading car dealership in Ireland! Why This Role? As a Service Advisor, you'll be the crucial link between our customers and service team, ensuring every interaction is...
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Rehab Group | Care Worker | ballina
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Dundalk, Co. Louth, Ireland RCSI Hospitals Group Full timeOverview To participate as a Senior Medical Scientist, in providing a high quality and efficient laboratory service to Consultants, Doctors and their patients within the hospital and the community. The post holder will deputise for the Chief Medical Scientist as required A panel will be formed as a result of this campaign from which current and future,...
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Sligo, Co. Sligo, Ireland Rehab Group Full timeThe Rehab Group We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals Join Our Team and Make a...
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Rehab Group | Care Worker | donegal
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Donegal Town, Co. Donegal, Ireland Rehab Group Full timeThe Rehab Group We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals Join Our Team and Make a...
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Rehab Group | Care Worker
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Tipperary Town, Co. Tipperary, Ireland Rehab Group Full timeA commitment to living the values of Teamwork, Respect, Dignity, Justice, Advocacy and Quality. We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 10,000 people with disabilities, equipping them with the confidence,...
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Rehab Group | RELIEF CARE WORKER | longford
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Tralee, Co. Kerry, Ireland Rehab Group Full timeThe Rehab Group We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals Join Our Team and Make a...
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Donegal Town, Co. Donegal, Ireland Medforce Recruitment Full timeJob Title: Senior Physiotherapist (CDNT) Location: Letterkenny Employment Type: Fixed-Term Contract Shift Pattern: Full-time/Part time Salary: HSE Payscale Are you a skilled and motivated Physiotherapist passionate about helping children reach their potential? Join our clients dynamic Childrens Disability Network Team (CDNT) in Letterkenny and make a real...
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Rehab Group | Care Worker | tipperary
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Tipperary Town, Co. Tipperary, Ireland Rehab Group Full timeA commitment to living the values of Teamwork, Respect, Dignity, Justice, Advocacy and Quality. We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 10,000 people with disabilities, equipping them with the confidence,...
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Wexford Town, Co. Wexford, Ireland Rehab Group Full timeWe are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 10,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals Job Title: Psychologist Permanent, 17...
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Orchard Care Group | Social Care Worker
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Sligo, Co. Sligo, Ireland Orchard Care Group Full timeThe Orchard Care Group is a wholly Irish owned company dedicated to providing the best possible care, supports and outcomes for children, young people, and adults in Ireland across a range of settings and locations, in fostering, disability and mainstream residential services. The Group brings together three leading brands in Irish social care Orchard...
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Carrick-on-Shannon, Co. Leitrim, Ireland Rehab Group Full timeThe Rehab Group We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals Join Our Team and Make a...
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Carrick-on-Shannon, Co. Leitrim, Ireland Rehab Group Full timeThe Rehab Group We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals Join Our Team and Make a...