E-Commerce specialist

2 weeks ago


Dublin, Dublin City, Ireland Real People Recruitment Limited Full time
Job Description:

Real people Recruitment is recruiting for a skilled and enthusiastic E-Commerce Specialist to join our clients team in Ballycoolin, Dublin 15. The ideal candidate will have hands-on experience managing and optimizing e-commerce platforms, preferably with E commerce software, such as Evo X or a similar system. This role is crucial for enhancing the company's online presence, driving sales, and ensuring a seamless digital shopping experience for our customers.

Job Title: E-Commerce Specialist
Industry: Office Supplies and Office Furniture
Location: Ballycoolin, Dublin 15
Salary Range: Competitive, based on experience

Key Responsibilities:

1. E-Commerce Platform Management:

- Manage and maintain the company's e-commerce platform, ensuring it is fully operational and optimized for performance.

- Oversee product listings, descriptions, pricing, and promotions to ensure accuracy and appeal.

- Utilize E-Commerce systems (Evo X or similar) to streamline operations, manage inventory, and enhance customer interactions online.

2. Content and Merchandising:

- Create and update engaging website content, including banners, promotions, and seasonal campaigns.

- Implement best practices for SEO to improve website rankings and visibility.

3. Order Fulfillment and Tracking:

- Monitor online orders, ensuring accurate fulfillment and on-time delivery in coordination with the warehouse team.

- Address and resolve customer queries or issues related to e-commerce transactions.

4. Analytics and Optimization:

- Use analytics tools to monitor website traffic, user behavior, and sales performance.

- Identify trends and areas for improvement, implementing data-driven strategies to enhance conversion rates.

5. Technical Support and Upgrades:

- Collaborate with IT and third-party providers to troubleshoot and resolve technical issues.

- Keep the e-commerce platform up to date with the latest features, plugins, and security protocols.

6. Collaboration with Teams:

- Work closely with the marketing and sales teams to align digital initiatives with broader company goals.

- Provide training and support to internal teams on e-commerce processes when necessary.

Required Qualifications and Skills:

- Experience:

- Proven experience in e-commerce management, with hands-on knowledge of EVO X software or a similar platform.

- Familiarity with office supplies and/or office furniture industries is a plus.

- Technical Expertise:

- Proficiency in e-commerce software, inventory management systems, and CMS platforms.

- Understanding of SEO, digital marketing, and web analytics tools (e.g., Google Analytics).

- Communication and Problem-Solving:

- Strong communication skills to liaise with customers, internal teams, and external providers.

- Analytical mindset with a knack for identifying and solving problems effectively.

- Organization and Attention to Detail:

- Ability to manage multiple projects and deadlines with precision.

- Strong focus on maintaining accurate and up-to-date product information.

What We Offer:

- Competitive salary reflective of your skills and experience.
- A collaborative and innovative work environment in Ballycoolin, Dublin 15.
- Opportunities for professional development and career progression.
- Employee discounts on our range of office supplies and furniture.

If you are passionate about e-commerce and have experience working with EVO X software or similar platforms, we'd love to hear from you

To Apply: Please submit your CV and a cover letter highlighting your e-commerce expertise and familiarity with EVO X (or equivalent systems) via the link below.

Join us and play a vital role in driving our digital success

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