Rack Decom Technician
3 weeks ago
Amazon Web Services is looking for a Rack Decom Datatech to join our growing team. The Rack Decom Datatech is responsible for processing and facilitating Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer data to ensure that all customer data is sanitized and properly managed.
Team members will work in a team environment, collaborating with other team members and departments, and must be able to communicate effectively to promote cross-team functionality.
This is an entry-level position, and qualified candidates do not require intimate knowledge of software operations or networking protocols.
Amazon Data Centers takes customer data with the utmost importance, and selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensure customer data is protected and properly handled.
Key Job Responsibilities
1. Follow and maintain the highest safety standards and encourage a world-class safety culture.
2. Decommission and process hardware out of the data center facilities.
3. Perform rack moves.
4. Unpack/repack fragile electronics.
5. Relocate and move large enterprise equipment.
6. Create/attach labels and barcodes.
7. Install, remove, and destroy hard drives.
8. Remove/install basic networking equipment and clear configurations.
9. Sanitize networking equipment.
10. Update progress through a web ticketing system.
11. Report processes and provide regular status updates.
12. Document procedures.
13. Escalate to senior technicians and management as needed.
14. Interact with third-party vendors and contractors.
15. Familiarity with basic PC components/hardware (HDD/SSD/Flash/Removable storage media/RAM/CPU/Motherboard/Input-Output devices).
A Day in the Life
In this role, you'll be working on our advanced ticketing system. You'll be part of a collaborative team that keeps our cloud infrastructure running smoothly, responding to both automated directives and team leadership with exceptional time management and adaptability. Your expertise in problem ticket tracking and escalation procedures will be crucial as you consistently meet and exceed Amazon's high standards for technical proficiency and operational excellence. This role is vital in maintaining the efficiency and reliability of our sophisticated data center infrastructure – you'll be working and supporting the face of Cloud technology in the region.
About the Team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS
- Good communication skills, both written and verbal.
- Ability to work well with others in a team environment.
- Passionate about IT infrastructure and hardware.
- Leaving Certificate[EM1].
- 18 years or older.
- Experience with Microsoft Office.
- Ability to work 40 hours per week.
- Must be able to work 10-hour shifts if needed.
PREFERRED QUALIFICATIONS
This position also has a physical component requiring the ability to lift & rack equipment up to 20Kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
- Familiarity with computer hardware components and operating systems.
- Ability to manage work and priorities through a ticketing system and coordination with Manager.
- Has taken STEM or vocational course curriculum.
- Meets/exceeds Amazon's leadership principles requirements for this role.
- Meets/exceeds Amazon's functional/technical depth and complexity.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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