Trade Sales Advisor

2 weeks ago

Dublin, Dublin City, Ireland Teamworx Ltd Full time
Full time | Teamworx | Ireland

Posted On 07/05/2025

Job Information

35K

City Dublin 15

State/Province Dublin

D15

Job Description

Teamworx are looking for an experienced Trade sales Advisor for their client based in Dublin 15.

This is an exciting opportunity to Join Ireland's leading bathroom brand- So if you have sales, customer service or retail experience in the building or plumbing trade this could be for you.

Location: On-site – Dublin 15, Ireland
Job Type: Full-Time | Permanent
Working Hours: Monday to Friday, 8:30 AM – 5:00 PM

About the Role

Due to continued business growth and ambitious expansion plans, Ireland's leading bathroom brand, is seeking a Trade Sales advisor to join their dynamic operations team.

This is a key support role focused on ensuring seamless coordination between our Commercial Sales, Purchasing, and Customer Service departments. The successful candidate will play a vital role in managing site orders, maintaining strong client relationships, and delivering a first-class service to our commercial customers.

What We Offer

- Annual Leave : 20 days plus company day off on Good Friday

- Christmas Bonus

- Company Pension Scheme (after 6 months)

- Employee Discounts

- VHI Employee Assistance Program

- Bike to Work Scheme

- Employee Referral Incentive

Key Responsibilities

- Act as the main point of contact for residential and commercial site accounts, handling all queries related to deliveries, order updates, stock availability, and scheduling.

- Process and manage all site and project orders, ensuring accurate entry, timely updates, and smooth communication throughout the process.

- Support Commercial Sales Managers by maintaining accurate forecasting data and monitoring key site progress (e.g. number of units supplied vs. forecast).

- Track and manage delivery schedules in line with project timelines and client expectations.

- Liaise with the Purchasing Department to monitor stock levels of key products and flag potential supply risks or delays.

- Review sales trends and product run rates to anticipate issues, offer alternatives, and maintain a proactive approach to client needs.

- Build strong working relationships with builders, merchants, plumbers, and suppliers to facilitate efficient problem-solving and ensure customer satisfaction.

- Promote suitable product alternatives where appropriate, ensuring the best possible solution is always presented to the customer.

- Collaborate across departments to ensure consistent and clear internal communication.

- Deliver exceptional service across all touchpoints – phone, email, and in person – in line with company standards.

Key Requirements

- Minimum 2 years' experience in a customer service, sales support, or similar coordination role.

- Proven ability to handle and resolve customer queries efficiently and professionally.

- Strong communication skills – both written and verbal – with a confident, personable approach.

- Exceptional organisational skills with a keen eye for detail and the ability to manage multiple tasks at once.

- Strong problem-solving skills, with the ability to remain calm and solution-focused under pressure.

- High level of computer literacy and proficiency with office systems and order processing tools.

- Experience working with purchasing, supply chain, or logistics teams is a distinct advantage.

For more information on this exciting role please contact Maurice 045 898037

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