Operational Risk Manager

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. Operational and Technology Risk is a priority focus area for the Bank and our Regulator, and the role holder has the potential to make a significant impact by supporting the Senior Manager Operational Risk & Resilience in the continued development and delivery of an effective and efficient Operational & IT Risk function. This function is a key component of the Second Line of Defence and is responsible for the ongoing assessment and monitoring of Operational and Technology risks across the Bank. You will be responsible for championing the Operational Risk agenda and wider risk culture within the Bank, along with providing expertise in delivering appropriate and meaningful challenge, guidance and support to various business areas, to ensure their Operational Risks are managed in accordance with the Bank's Internal Control and Risk Management frameworks and related policies and procedures, and within the Board's approved Risk Appetite. A critical and major part of your role is leading the oversight of Third Party and Outsourcing risk management within the Bank. Additional responsibilities include assisting in the development, implementation and embedding of risk frameworks, policies, methodologies, tools and training for the effective management and oversight of Operational Risk across the Bank. As a people manager and leader, you will be required to inspire and motivate your team to adopt the same, high standards of delivery, integrity and competency in their own field. You will guide and coach your team to support you with the delivery of your team objectives, and will yourself be actively involved in the day to day delivery. Responsibilities: Support the strategic direction of the Operational & IT Risk function to maximise the effectiveness of Operational Risk management activities across the Bank, providing key insights to enable continuous improvement, sustainable business growth and fair customer outcomes. Manage and support a number of the function's key activities, specifically Third Party and Outsourcing Risk oversight; but including: Risk & Controls Self-Assessment process; Operational Risk Event Reporting process; internal and external reporting obligations; delivery of a programme of Thematic Risk Reviews; management and closure of Issues and Actions; and Regulatory engagement. Provide expertise in delivering appropriate and meaningful challenge, guidance and support to various business areas, to ensure their Operational Risks are managed in accordance with the Bank's Internal Control and Risk Management frameworks and related policies and procedures. Drive enhanced Third Party and Outsourcing Risk oversight and provide effective review and constructive challenge across all stages of the Third Party management lifecycle, while monitoring adherence with the Bank's Third Party Risk Management Policy and related regulatory guidance/requirements. Support the development, monitoring and reporting of a suite of Operational Risk metrics As a Leader, embody and role model the Group's values and standards. Requirements: Commercial awareness, including strategy, financial drivers and related risk activities. Strong experience and understanding of governance, risk management, risk assessment and control practices within Retail Banking, including applicable regulatory and legislative requirements, specifically regarding Operational Risk and in particular Third Party and Outsourcing Risk. Minimum of two years? experience at management level in the financial services sector in a related risk, assurance or audit role. Ability to deliver high-quality and insightful Management Information, reports and presentations. Ability to organise and prioritise workloads appropriately, with strong attention to detail, and show determination and flexibility to deliver to very challenging deadlines. Proven ability to communicate, influence and negotiate successfully across a variety of internal and external stakeholders and build effective working relationships across the business. This is a permanent role based in the Republic of Ireland (Hybrid). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.