Membership Executive

4 weeks ago

Dublin, Dublin City, Ireland UCD Campus Sport & Leisure Limited Full time

We are currently looking for a target driven highly motivated fitness professionals to join our hugely successful Membership Executive team. Principal Duties and Responsibilities (Full Training Provided) Managing the online/offline new membership enquiry process. Database management, including membership systems, GDPR procedures, CRM management, and direct marketing. Management and development of key corporate accounts. Delivering professional membership consultations. Ensuring exceptional customer experience for all members and prospective members. General membership administration duties, including accounts, direct debit and payment management. Selection Criteria Excellent health and fitness knowledge. Understanding a wide variety of fitness classes and their health benefits. Excellent communication skills (telephone and face-to-face). Excellent IT skills. Highly target-driven. Flexibility to work evenings and weekends. Works well within a team environment. Desirable Fitness qualification (ITEC, NCEF, L4 PT). Fitness Industry experience. Sales experience in a similar role. Frontline customer service experience. About the Company UCD Campus Sport and Leisure Limited is a wholly owned subsidiary company of University College Dublin, National University of Ireland, Dublin. Trading as UCD Sport & Fitness, the company operates the UCD Student Centre(s) on the UCD Campus in Belfield. The Student Centre(s) are purpose-built student facilities consisting of a 50 Metre Olympic Pool, Gymnasium, Meeting Rooms, Cinema, Debating Chamber, Theatre, Health Centre, Student Bar, Pharmacy, Large Event Hall, Cafes, Newsagent and numerous meeting rooms. The company is primarily focused on the student market whilst maintaining a strong commercial element. Skills: Sales Fitness Management CRM Benefits: Gym membership

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